Leslie Sebby
Fort Collins
Summary
Dynamic Transcription Support Associate at UCHealth, adept in customer service and data analysis. Enhanced report accuracy for The Joint Commission through meticulous review of operative reports. Demonstrates effective communication and strong attention to detail, ensuring compliance with regulations and providing exceptional support to physicians and HIM customers.
Overview
15
15
years of professional experience
Work History
Transcription Support Associate
UCHealth Memorial Hospital
Fort Collins
08.2010 - Current
- Providing frontline customer service on behalf of the Transcription Services department. Assisting physicians and HIM customers with inquiries and/or questions regarding system usage and the status of dictated reports.
- Performing specialized processing for Northern Colorado Clinics who utilize UCHealth transcription services.
- Working a daily project for manager which involves analyzing every operative report dictated and reviewing for differences in preoperative and postoperative diagnoses, for reporting to The Joint Commission.
- Strong knowledge of medical terminology.
Education
Certificate of Technical Studies - Medical Unit Secretary
Pima Medical Institute
Denver, CO05-1991
Skills
- Customer service
- Time management
- Problem solving
- Effective communication
- Attention to detail
- Documentation skills
- Specialized processing
- Data analysis
- Medical terminology
- Regulatory compliance
References
References available upon request.
Timeline
Transcription Support Associate
UCHealth Memorial Hospital
08.2010 - Current
Certificate of Technical Studies - Medical Unit Secretary
Pima Medical Institute
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