Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Leslie Brauer

Fort Collins

Summary

Professional with experience in dental industry, equipped with skills in patient scheduling, insurance verification, and front desk management. Strong focus on team collaboration and delivering results with flexibility to adapt to changing needs. Reliable, approachable, and skilled in communication, fostering positive patient interactions and efficient clinic operations.

Overview

8
8
years of professional experience

Work History

Dental Receptionist

Open and Affordable Dental and Braces
11.2024 - Current
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Communicated with outside offices to obtain records and transfer files for new patients
  • Registered and verified patient records before triage with most up-to-date information

Grocery Orderfiller -Freezer

Walmart
08.2023 - 10.2024
  • Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
  • Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
  • Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
  • Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Operated crown pallet machines all day to get the grocery orders done more effeciently

Sterile Processing Technician

Amelia's Perfect Smile
09.2023 - 10.2023
  • Wrapped trays, instrument packs, and sets.
  • Review the hygienist's schedule and help maintain the flow throughout the day
  • Assisted with setting up rooms for all hygiene visits including stocking and restocking instruments and supplies
  • Assisted hygienist with procedures and charting
  • Reduced risk of infections by maintaining a clean and sterile environment within the processing area.

Warehouse Worker

Amazon
09.2020 - 06.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Operated pallet jacks to transfer inventory to and from target destinations

Bakery Associate

Sams Club
09.2017 - 05.2019
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
  • Offered immediate assistance and menu advice to guests, documented orders and conveyed special requests to baker and assistants.
  • Provided support to other departments within the store as needed, fostering a collaborative work environment.

Education

No Degree - Undergrad in Medical Administration

Aims Community College
Greeley, CO

General Studies

Northridge High School
Greeley, CO
05-2016

Skills

  • Phone and email etiquette
  • Dental terminology
  • Excellent multitasking capability
  • Punctual and reliable
  • Cash handling
  • Appointment scheduling

Languages

Spanish
Full Professional

Timeline

Dental Receptionist

Open and Affordable Dental and Braces
11.2024 - Current

Sterile Processing Technician

Amelia's Perfect Smile
09.2023 - 10.2023

Grocery Orderfiller -Freezer

Walmart
08.2023 - 10.2024

Warehouse Worker

Amazon
09.2020 - 06.2022

Bakery Associate

Sams Club
09.2017 - 05.2019

No Degree - Undergrad in Medical Administration

Aims Community College

General Studies

Northridge High School
Leslie Brauer