Lena Baldacci
Fort Collins
Summary
An experienced worker who's extremely reliable, self-sufficient, and detailed-oriented, who has worked in the food industry for 7 years. Skilled in communication, handling high-stress situations, multi-tasking, cleanliness, and the ability to learn fast.
Overview
10
10
years of professional experience
Work History
Line Worker
Cheba Hut Toasted Subs
Fort Collins, CO
06.2021 - 01.2026
- Worked on the line making sandwiches quickly and efficiently under pressure to meet customer needs as quickly as possible
- Helped prep ingredients for the lunch and dinner rushes, including slicing meats with a slicer, chopping vegetables, and preparing sauces
- Maintained cleanliness in the shop by keeping the line and back of the house as clean as possible during and after rushes by performing daily cleaning tasks
- Trained new line workers on proper line procedures, how to properly prep food, and to maintain a decent level of cleanliness in the shop
- Supported other coworkers during busy hours or staff shortages by stepping on the register and expo station
- Communicated effectively and used problem solving with other coworkers on the line about sandwiches with modifications and/or food allergies
Delivery Driver
Jimmy Johns Sandwich Shop
Bolingbrook, IL
06.2016 - 08.2020
- Delivered food and drinks to customers in a safe, timely, and efficient manner for customer satisfaction
- Trained new drivers as well as line workers on proper shop procedures and policies
- Maintained regular customers through friendly interactions during deliveries
- Supported the shop while not on delivery by making sandwiches, helping with food preparation, and helping with cleaning tasks
- Helped customers in a friendly and timely manner by taking orders, answering phones, and operating the drive-thru while not on a delivery
Line Worker
Dunkin
Naperville, IL
05.2017 - 11.2017
- Responsible for making sure the customers' coffee and/or food order are made quickly with the correct modifications for both in-shop and drive-thru customers
- Maintain cleanliness by making sure my workstation and the register are clean and stocked at all times
- Provided exceptional customer service by greeting and assisting customers in a friendly and helpful way both in-shop and the drive-thru
- Collaborated with other coworkers on the line to make it was running smoothly during rush hours to ensure that the customers' orders were made quickly and correctly
Education
Computer Science
Colorado State University
Fort Collins, COSkills
- Teamwork
- Flexibility
- Attention to detail
- Empathy
- Food Service
- Product labeling and packaging
- Workplace cleanliness
- Food Safety Certified
- Reliability
- Critical Thinking
- Coding (Java, Python, C)
Timeline
Line Worker
Cheba Hut Toasted Subs
06.2021 - 01.2026
Line Worker
Dunkin
05.2017 - 11.2017
Delivery Driver
Jimmy Johns Sandwich Shop
06.2016 - 08.2020
Computer Science
Colorado State University