Leilani Reyes
Bennett
Summary
Dynamic Front Desk Receptionist at Risas Dental And Braces, skilled in customer service and data entry. Enhanced patient experiences through efficient appointment scheduling and meticulous attention to detail. Fostered a collaborative team environment while managing sensitive information with confidentiality, contributing to a professional atmosphere and improving office efficiency.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Risas Dental And Braces
Aurora, CO
01.2024 - 07.2025
- Greeted and assisted patients, creating a welcoming environment and enhancing overall patient experience.
- Managed appointment scheduling using dental software, improving office efficiency and reducing wait times.
- Processed patient intake forms accurately, ensuring compliance with healthcare regulations and data integrity.
- Handled multi-line phone systems to manage incoming calls, addressing inquiries and directing them appropriately.
- Maintained organized front desk area, contributing to a professional atmosphere for patients and staff alike.
- Assisted in managing inventory of office supplies, ensuring timely restocking for uninterrupted operations.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
Education
High School Diploma -
Vista Peak Preparatory
Aurora, CO05.2023
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Data entry
- Team collaboration
- Scheduling
- Office organization
- Hospitality services
- Mail sorting
- Supply management
- Multitasking and organization
- Client communication
- Data confidentiality
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk Receptionist
Risas Dental And Braces
01.2024 - 07.2025
High School Diploma -
Vista Peak Preparatory