Leilah Marie Zanetell
Greeley
Summary
Accomplished S4 Implementation Functional and Master Data Lead at JBS USA, adept in SAP S/4HANA and project management. Excelled in optimizing workflows and enhancing service quality through strategic data analysis and team leadership. Proven track record in improving processes and fostering collaboration, significantly contributing to organizational development without exceeding a numerical percentage.
Overview
6
6
years of professional experience
Work History
S4 Implementation Functional and Master Data Lead
JBS USA
12.2022 - Current
- Optimized workflows through effective SAP data integration.
- Developed and updated comprehensive business process documentation.
- Conducted detailed analysis of data in support of the S4/Hana data migration project.
- Conducted SAP data migration validations to ensure accuracy.
- Validated functionality and performance through comprehensive test cycles.
- Managed the development and execution of test scripts.
- Collaborated with functional, technical, and business teams to address transaction challenges.
- Recognized variances among large-scale datasets.
- Aligned test cycle objectives and wave requirements with business users globally.
- Formulated comprehensive blueprints to guide SAP deployment.
Revenue Improvement Specialist
JBS USA
11.2020 - 12.2022
- Collaborated with sales, receiving, carriers, and customers to enhance service quality.
- Conducted data recording and analysis.
- Evaluated carrier layout and detention submissions.
- Familiarizing shipping policies and procedures
- Managed weekend operational duties.
- Performed customer support functions for Grand Island and Omaha beef processing plants.
Master Material Coordinator
JBS USA
08.2019 - 11.2020
- Administered material management for various US-based facilities.
- Facilitated clear communication between departments regarding material needs and availability.
- Optimized material flow by implementing efficient inventory management systems.
- Generate and maintain packing, ingredients, finished goods, raw materials, operating supplies, etc.
- Enhanced business processes through comprehensive SAP data analysis.
- Developed and revised standard operating procedures.
- Conducted thorough testing as a business user.
Customer Service Manager
Walmart Inc.
11.2018 - 07.2019
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Oversaw front-end sales by coordinating employee engagement.
- Handled both the preparation of associate training and the arrangement of employee shifts.
- Performed daily balancing of cash drawers to ensure accuracy.
Education
Bachelor Of Applied Science - Psychology
University of Northern Colorado
Greeley, COAssociate Of Arts - Psychology
Aims Community College
Greeley, COHigh School Diploma - General Studies
Briggsdale High School
Briggsdale, CO05.2017
Skills
- Team Leadership
- Organizational Development
- Customer Service
- External Communications
- Problem Solving
- Supervisory/Management Skills
- Analytic Skills
- SAP S/4HANA
- SAP Process Implementation
- SAP Material Management (SAP MM)
- Project Management
- Pivot Tables
- Data Entry
- Excel
- Organization Skills
- Office Administration
Timeline
S4 Implementation Functional and Master Data Lead
JBS USA
12.2022 - Current
Revenue Improvement Specialist
JBS USA
11.2020 - 12.2022
Master Material Coordinator
JBS USA
08.2019 - 11.2020
Customer Service Manager
Walmart Inc.
11.2018 - 07.2019
Bachelor Of Applied Science - Psychology
University of Northern Colorado
Associate Of Arts - Psychology
Aims Community College
High School Diploma - General Studies
Briggsdale High School
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