Summary
Overview
Work History
Education
Skills
Certification
Awards & Accomplishments
Volunteer Experience
Languages
References
Timeline
Generic

LEILA JONSSON

Denver

Summary

Compassionate and mission-driven Master’s-level Social Worker (MSW) actively pursuing LCSW licensure, with specialized expertise in clinical intake, risk assessment, and trauma-informed care. Currently serving as an Intake & Assessment Specialist at Mile High Behavioral Healthcare, I support high-acuity individuals navigating complex mental health and substance use challenges, often in collaboration with probation officers, case managers, and community partners.

My background spans diverse care settings—including outpatient MAT, ambulatory neurology, inpatient oncology, and hospice—where I’ve honed my ability to build trust quickly, conduct thorough biopsychosocial assessments, and develop responsive treatment plans. I’m highly skilled in Medicaid-compliant documentation, safety planning, and engaging clients through both virtual and in-person platforms.

Colleagues know me as a grounded, collaborative team member who leads with empathy, cultural humility, and a deep commitment to supporting individuals through adversity. I’m excited to bring these strengths to a purpose-driven organization like Charlie Health, where I can help expand access to equitable, quality behavioral healthcare.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Behavioral Intake & Assessment Specialist

Mile High Behavioral Healthcare
Denver
10.2024 - Current
  • Conduct comprehensive biopsychosocial assessments and clinical intakes for high-acuity individuals experiencing mental health crises and/or substance use crises.
  • Determine the appropriate level of care, including referrals to inpatient, outpatient, and community-based services.
  • Collaborate with multidisciplinary teams, including case managers, probation officers, and external providers, to ensure coordinated care.
  • Maintain timely and accurate clinical documentation in alignment with Medicaid, HIPAA, OSHA, SAMHSA, and organizational standards.
  • Utilize trauma-informed, client-centered, and culturally sensitive approaches in in-person settings.
  • Routinely assess for risk (SI/HI), develop safety plans, and coordinate emergency response when clinically indicated.

Substance Use Disorder Treatment Counselor

University of Colorado Hospital, Adult Outpatient
Denver
08.2023 - 04.2024
  • Conducted individual and group therapy for individuals with substance use disorders, including those involved with the Department of Human Services (DHS), on probation or parole, enrolled in Medication Assisted Treatment (MAT), and patients discharged from the University of Colorado Hospital inpatient units.
  • Implemented co-occurring treatment plans and discharges while maintaining records and reports that meet Commission on Accreditation of Rehabilitation Facilities (CARF) standards, using electronic medical records.
  • Provided assessments for outpatient substance use treatment while coordinating appropriate services, including community resource navigation.
  • Actively serviced a high-volume caseload of up to 55 clients in the form of intakes, biopsychosocial assessments, evaluations, treatment plans, risk assessments, and crisis interventions
  • Prepared and distributed monthly progress reports regarding DHS and probation/parole patients, and coordinated patient care with external caseworkers and families.
  • Identified a need for a Grief & Loss support group and volunteered to facilitate and curate course content
  • Volunteered to be the ARTS Parkside counselor liaison for the University of Colorado Hospital Project Bridge Program, working with complex medical cases and high-needs substance use patients.

Outpatient Ambulatory Neurology Medical Social Work Intern

University of Colorado Hospital, Anschutz Medical Campus
Aurora
01.2023 - 06.2023
  • Provided emotionally supportive interventions in person and telephonically.
  • Educated patients, families, and caregivers on community resources, advance care, safety planning, and benefits.
  • Facilitated psychosocial assessments and documented them in the UCHealth electronic medical records system.
  • Facilitated the completion of advance directives, suicide assessments, PHQ-9 screening, and safety planning.

Inpatient Oncology Medical Social Work Intern

University of Colorado Hospital, Anschutz Medical Campus
Aurora
09.2022 - 01.2023
  • Led patient goals of care and end-of-life conversations, provided grief counseling, and emotional support.
  • Organized discharge planning and facility placement, identified relevant community resources.
  • Facilitated psychosocial assessments and documented them in the UCHealth electronic medical records system.
  • Educated patients, families, and caregivers on end-of-life care options, and bereavement resources.

Education

Master of Social Work - Concentration in Health & Wellness

University of Denver, Graduate School of Social Work (GSSW)
Denver, CO
06.2023

Bachelor of Science - Journalism & Technical Communications, Minor in Digital Media Content Design

Metropolitan State University of Denver
Denver, CO
12.2015

Skills

  • Biopsychosocial assessments
  • Clinical intake and risk triage
  • Diagnostic evaluation and DSM-5 application
  • Medicaid-compliant documentation
  • Risk assessment and safety planning
  • Crisis intervention strategies
  • Trauma-informed care practices
  • Motivational interviewing techniques
  • Treatment planning and implementation
  • Counseling interventions
  • Case management and resource navigation
  • Culturally responsive care approaches
  • Multidisciplinary collaboration
  • Telehealth and virtual engagement
  • HIPAA compliance standards
  • Electronic medical records management

Certification

  • SBER Student Investigator Certification, Collaborative Institutional Training Initiative | January 2023
  • Mindfulness Based Stress Reduction, The Center for Courageous Living | April 2019

Awards & Accomplishments

  • GSSW/CLIMB Alum for CU Practice Innovation Office Behavioral Health Hiring Practices | February 2024
  • HRSA/CLIMB@DU Integrated Behavioral Health Grant-Funded Project Participant | August 2022
  • Phi Alpha, National Social Work Honor Society | July 2022
  • University of Denver Alumni Merit Scholarship | March 2021
  • National Society of Leadership & Success | December 2015
  • Golden Key International Honors Society | January 2015
  • National Society of Collegiate Scholars | January 2015

Volunteer Experience

  • Anglican Language and Computer Center (ALCC), Mae La Refugee Camp, Volunteer Adolescent English Teacher, Denver, CO, 2020-08, 2020-10, Responsible for remote teaching and modeling standard American English vocabulary, grammar, and conversation via Zoom with adolescent students living in the Mae La Refugee Camp in Tak Province Thailand.
  • Judi’s House, Volunteer Family Greeter, Denver, CO, 2020-10, Responsible for bringing children to designated grief counseling group areas and reuniting them with their families (prior to responsibilities being curtailed in compliance with COVID-19 protocols).

Languages

English
Full Professional

References

References available upon request.

Timeline

Behavioral Intake & Assessment Specialist

Mile High Behavioral Healthcare
10.2024 - Current

Substance Use Disorder Treatment Counselor

University of Colorado Hospital, Adult Outpatient
08.2023 - 04.2024

Outpatient Ambulatory Neurology Medical Social Work Intern

University of Colorado Hospital, Anschutz Medical Campus
01.2023 - 06.2023

Inpatient Oncology Medical Social Work Intern

University of Colorado Hospital, Anschutz Medical Campus
09.2022 - 01.2023

Master of Social Work - Concentration in Health & Wellness

University of Denver, Graduate School of Social Work (GSSW)

Bachelor of Science - Journalism & Technical Communications, Minor in Digital Media Content Design

Metropolitan State University of Denver
LEILA JONSSON