Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Leidy  cruz

Leidy cruz

Minca,Magdalena

Summary

Enthusiastic Hotel manager with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.

Customer-oriented, with strong history of leading high-performance teams to meet or exceed objectives.

Reliable with tourism industry experience. Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver.

Overview

10
10
years of professional experience

Work History

Machine operator

PVL
Northampton , United Kingdom
09.2021 - 07.2022
  • Managed waste disposal from machines responsibly.
  • Adjusted machine settings to optimise performance.
  • Improved efficiency with routine machine checks and adjustments.
  • Prepared detailed shift reports, providing valuable insights into operations.
  • Collaborated with team members to meet production deadlines.
  • Performed minor repairs on machinery, reducing need for external technicians.
  • Implemented safety measures for reduced workplace accidents.

Manager director

Propietarea
Minca, Magdalena/ Colombia
04.2014 - 03.2019

Receptionist

Hotel Kikusta
Santa Marta , Colombia
10.2012 - 12.2013

Education

A-Levels - English Education

Sena bilingual
Santa Marta
11.2024

Certificate of Higher Education - Sustainable tourism

Sena
Santa Marta
01.2014

Technical - Hotel Management

Sena
Bogota Dc
02.2008

Skills

  • Process improvement strategies
  • Effective communication
  • Stress management capabilities
  • Safety compliance
  • Problem solving
  • Adaptation
  • Customer service
  • Retailer
  • Bilingual

Languages

English
Upper intermediate
B2

Timeline

Machine operator

PVL
09.2021 - 07.2022

Manager director

Propietarea
04.2014 - 03.2019

Receptionist

Hotel Kikusta
10.2012 - 12.2013

A-Levels - English Education

Sena bilingual

Certificate of Higher Education - Sustainable tourism

Sena

Technical - Hotel Management

Sena
Leidy cruz