Lazaro Oller
Dacono
Summary
Highly organized and dependable professional with a proven ability to manage multiple priorities effectively while maintaining a positive and proactive attitude. Committed to contributing to team success and supporting the achievement of company objectives. Detail-oriented with strong organizational skills and a demonstrated ability to handle concurrent projects with precision and accuracy.
Overview
14
14
years of professional experience
Work History
Account Manager
Fine Lines Appliances
03.2025 - Current
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Store Manager
Appliance Factory & Mattress Kingdom
12.2023 - 03.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Retail Store Manager
T-Mobile
02.2012 - 04.2023
- Managed daily store operations, ensuring optimal customer service and satisfaction.
- Trained and supervised team members, fostering a collaborative work environment.
- Analyzed sales data to identify trends and inform inventory decisions.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
Education
High School Diploma -
Hialeah High School
Hialeah, FL06-2011
Skills
- Hablo Español
- Client relationship management
- Strategic planning
- Sales development
- Cold calling skills
- CRM systems
- Sales expertise
Timeline
Account Manager
Fine Lines Appliances
03.2025 - Current
Store Manager
Appliance Factory & Mattress Kingdom
12.2023 - 03.2025
Retail Store Manager
T-Mobile
02.2012 - 04.2023
High School Diploma -
Hialeah High School