Lauren Vigil
Denver,CO
Summary
Analytical problem-solver with excellent communication skills. Effective at interviewing claimants, compiling records and documenting findings. Well-versed in insurance policies, practices and standards.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Claims Professional
Travelers Insurance
02.2025 - Current
- Worked productively in fast-moving work environment to process large volumes of claims.
- Followed up with customers on unresolved issues.
- Developed in-depth understanding of insurance policies and procedures.
- Collaborated with internal departments and external vendors to resolve claims.
- Generated, posted and attached information to claim files.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
Server, Bartender
The Post Chicken And Beer
07.2024 - 12.2024
- Open and close experience
- Serving and help manage individual sections
- Be able to multitask bar guests while completing well services
- Communicate errors with customers and create solutions
- Help train new hires with hosting, serving, and bar
- Handle cash and other significant transitions
- Prepping and batching ingredients and drinks for bar for a smooth transition into the week
Server, Social Media Coordinator, Event Staff, Marketing Assistant, Store Manager
BarTaco
04.2022 - 05.2024
- Open and close experience
- Serving tables and managing specific areas throughout the restaurant
- Creating and managing social media post
- Helping people navigate online ordering system
- Campaign management
- Direct events regarding BarTaco and helping recruit business and press releases
- Measure effectiveness of online advertisements
Shift Leader, Cashier, Sales Associate
Daikon Banh Mi Shop
05.2021 - 04.2022
- Take orders and communicate with customers
- Helped prep and organize restaurant to prepare for the day
- Articulated with customers and my co-workers to prepare the food efficiently
- Open and close experience in the restaurant
Server, Togo Manager
Hops N Drops
05.2020 - 04.2021
- Handled customers and complaints
- Held heavy trays of food and transported them to tables
- Packaged togo orders and helped manage takeout station
- Cleaned and sanitized all of restaurant
Team Member, Kids Club Member
Chuze Fitness
04.2017 - 02.2018
- Cleaned and maintained workout machines
- Helped with customer service and other customer needs
- Took care of children in the daycare facility
Education
Bachelor of Science - Strategic Communication and Marketing, Advertising, Philosophy
University of Colorado Boulder - College of Media, Communication, And Information
Colorado05.2023
Skills
- Word
- PowerPoint
- Excel
- Google Doc
- WordPress
- Instagram Ads
- Facebook Ads
- Photoshop
- Animate
- Illustrator
- Media Encoder
- InDesign
- 3D Stager
- Claims processing
- Legal compliance
- Claims investigation
- Claims management
- Claims analysis
- Documentation research
- Database management
- Time management
- Data analysis
- Coverage assessments
- Decision-making
- Coverage determination
- Conflict resolution
- File management
- Interpersonal communication
Websites
Certification
- Google Ads
- Powerpoint
Timeline
Claims Professional
Travelers Insurance
02.2025 - Current
Server, Bartender
The Post Chicken And Beer
07.2024 - 12.2024
Server, Social Media Coordinator, Event Staff, Marketing Assistant, Store Manager
BarTaco
04.2022 - 05.2024
Shift Leader, Cashier, Sales Associate
Daikon Banh Mi Shop
05.2021 - 04.2022
Server, Togo Manager
Hops N Drops
05.2020 - 04.2021
Team Member, Kids Club Member
Chuze Fitness
04.2017 - 02.2018
Bachelor of Science - Strategic Communication and Marketing, Advertising, Philosophy
University of Colorado Boulder - College of Media, Communication, And Information
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