Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Lauren Moritz

Denver,CO

Summary

Dynamic hospitality professional with over five years of experience delivering exceptional luxury service to high-profile clients aboard private and charter motor yachts. Expertise includes customer service, sales support, inventory management, and creating memorable guest experiences. Demonstrated ability to thrive in fast-paced environments while maintaining meticulous attention to detail and fostering positive client relationships. Currently pursuing a cosmetology degree and seeking a part-time position with evening availability during the week and full availability on weekends.

Overview

11
11
years of professional experience

Work History

Chief Stewardess / Service Lead

Various Luxury Yachts
09.2019 - 05.2025
  • Began as a Junior Stewardess and progressed to running the interior department as a Chief Stewardess on multiple vessels with teams of up to 20 crew.
  • Delivered exceptional service to high-profile clientele, ensuring personalized experiences that built strong client loyalty.
  • Trained and supervised junior crew in service standards, team efficiency, and guest relations.
  • Oversaw inventory for bar, service, and household supplies — ensuring stock was always replenished and organized.
  • Maintained luxury standards of presentation, cleanliness, and an acute eye for detail in all guest-facing spaces.
  • Trained to maintain an aesthetically pleasing atmosphere at all times.
  • Handled guest requests, solved problems quickly, and ensured a positive customer experience in high-pressure situations.
  • Creatively executed elaborate tablescapes for 12+ guests and large events.

Front of House/Bartender

Lost Pizza Co.
06.2017 - 03.2019
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Served high customer volumes during special events, nights, and weekends.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Family Nanny

Taylor Family
06.2014 - 09.2018
  • Assisted with light housekeeping duties, making dinners for the family as well as running errands.
  • Transported children to and from school, medical appointments, and extra-curricular activities.
  • Kept children entertained with games and activities while parents at work.

Education

Cosmetology License - Cosmetology

Paul Mitchell The School
Denver, CO
05-2026

Bachelor of Arts - General Business & Mathematics

University of Mississippi
Oxford, MS
05-2019

Skills

  • Customer Service & Client Relations
  • Upselling & Guest Experience Enhancement
  • Inventory Management & Restocking
  • Store Presentation & Visual Merchandising
  • Fast-Paced Multitasking
  • Problem Solving & Conflict Resolution
  • Team Collaboration & Training
  • Professionalism & Positive Attitude
  • Detail-oriented
  • Laundry management
  • Table setting

Hobbies and Interests

Fashion, Fitness, Travel, Watersports, Exploring New Places

Timeline

Chief Stewardess / Service Lead

Various Luxury Yachts
09.2019 - 05.2025

Front of House/Bartender

Lost Pizza Co.
06.2017 - 03.2019

Family Nanny

Taylor Family
06.2014 - 09.2018

Cosmetology License - Cosmetology

Paul Mitchell The School

Bachelor of Arts - General Business & Mathematics

University of Mississippi
Lauren Moritz