Lauren Martin
Durango
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Landscaper
Down To Earth Garden & Landscapes
04.2025 - Current
- Executed comprehensive lawn care services including planting, watering, mulching, and precision edging.
- Utilized trimmers and hedgers for expert grounds maintenance, encompassing brush clearing and detailed tree thinning and removal.
- Collaborated effectively with cross-functional landscaping teams to enhance and develop outdoor areas.
- Managed and performed routine equipment maintenance and necessary repairs, ensuring all tools remained fully functional and project-ready.
Receptionist
Amaya Natural Therapeutics
03.2021 - Current
- Managed and maintained sensitive client personal records within the company's electronic database, ensuring data integrity and confidentiality.
- Coordinated scheduling for client appointments with therapists, optimizing daily workflow and managing calendar conflicts.
- Facilitated clear and timely internal communication by accurately taking and relaying critical messages to the appropriate staff members.
- Resolved client issues or scheduling conflicts with tact and professionalism, escalating complex issues when necessary.
General Manager of Operations
Magic Bean Coffee Bazaar
07.2016 - 07.2022
- Directed daily operations for a team of over 10 employees, optimizing team coverage and workflow efficiency by developing and managing complex work schedules.
- Streamlined operational logistics, including inventory ordering and vendor coordination, to guarantee a continuous supply chain and 100% business readiness.
- Led business meetings to convey organizational priorities, effectively delegating tasks and ensuring all team efforts were aligned with strategic goals.
- Trained and mentored new hires and existing staff on standard operating procedures, leadership principles, and customer service excellence to ensure consistent team performance.
Education
Bachelor of Science - Environmental Management
University of Maryland Global Campus
Hyattsville, MD07-2024
Skills
- High-pressure environments
- Management
- Recordkeeping and bookkeeping
- Business operations
- Meticulous and organized
Timeline
Landscaper
Down To Earth Garden & Landscapes
04.2025 - Current
Receptionist
Amaya Natural Therapeutics
03.2021 - Current
General Manager of Operations
Magic Bean Coffee Bazaar
07.2016 - 07.2022
Bachelor of Science - Environmental Management
University of Maryland Global Campus