Lauren Marti
Englewood
Summary
Experienced healthcare management professional with a background in patient transport, sales, leadership, and team development. Proven track record in improving operational efficiencies, maintaining safety and quality standards, and driving employee development. Skilled in cross-departmental collaboration, client relationship management, and achieving exceptional sales performance. Passionate about fostering positive relationships with patients, staff, and clients.
Overview
8
8
years of professional experience
Work History
Territory Manager
Zynex Medical
Englewood
05.2022 - Current
- Conducted cold calls to offer services to potential customers.
- Networked to build client base and promote products to new and existing clients.
- Adapt to a fast-paced, changing environment while consistently meeting and exceeding sales goals.
- Cultivate, maintain, and expand relationships with over 50 medical providers specializing in physical therapy, family medicine, pain management, and orthopedics.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Organize and conduct product demonstrations for potential and current clients to showcase product features and benefits.
Director Patient Transport
Swedish Medical Center
12.2019 - 05.2022
- Transport Faculty Chairperson - Create and revise all transport policies.
- Quality Committee Chairperson - Lead patient safety and quality initiatives for the transport division.
- Oversee daily patient transport operations, ensuring a total run time of 24 minutes or less.
- Drive patient throughput initiatives to improve efficiency and reduce delays.
- Recruit, interview, hire, train, and mentor patient transport team members, ensuring professional development.
- Maintain all employee files in accordance with Joint Commission standards.
- Collaborate with hospital administration and leadership to enhance patient care.
- Manage a team of one manager and 55 hourly employees, ensuring high levels of employee performance.
- Monitor the payroll budget and meet financial goals.
Lead Patient Transporter
Swedish Medical Center
02.2017 - 12.2019
- Supported physicians and nursing staff in transporting patients while maintaining the goal of a 24-minute transport time.
- Maintained the highest level of patient confidentiality and safety.
- Ensured proper management of patient equipment, including tubing, oxygen, and machinery.
- Followed infection prevention policies to minimize the risk of pathogen spread.
- Provided prompt, efficient, and friendly service in a high-volume environment.
- Played a key role in training and orienting new hires, while demonstrating leadership skills.
Education
Bachelor of Science - Psychology
Metropolitan State University of Denver
Denver, CO08.2021
THUNDERRIDGE HIGH SCHOOL -
01.2015
Skills
- Microsoft Office: Word
- Microsoft Office: Excel
- Microsoft Office: PowerPoint
- Microsoft Office: Outlook
- Tableau
- RepMove
- MileIQ
- Apple Systems
References
Professional and personal references available upon request.
Accomplishments
- Territory Manager of the quarter 2024
Timeline
Territory Manager
Zynex Medical
05.2022 - Current
Director Patient Transport
Swedish Medical Center
12.2019 - 05.2022
Lead Patient Transporter
Swedish Medical Center
02.2017 - 12.2019
Bachelor of Science - Psychology
Metropolitan State University of Denver
THUNDERRIDGE HIGH SCHOOL -
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