Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Lauren Hartle

Denver

Summary

Dynamic professional with extensive experience in hospitality and office management, notably at Staples. Proven track record in operational strategy and team building, enhancing customer satisfaction and efficiency. Skilled in cash management and conflict resolution, consistently delivering exceptional service while optimizing resources and driving performance improvements.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Bartender

Latitudes Bar and Grill
DENVER
07.2023 - Current
  • Recommended drink options tailored to customer preferences.
  • Prepared bar for service shifts efficiently.
  • Verified identification cards to ensure legal serving of alcohol.
  • Complied with state regulations for responsible alcohol service.
  • Monitored customer orders and communicated them promptly to kitchen staff.
  • Handled cash drawer at shift's end, ensuring accurate fund management.

Office Assistant

Charlotte Air Experts
Iron Station
06.2018 - Current
  • Conducted research for special projects using internet and alternative resources.
  • Provided administrative support through document management and supply ordering.
  • Executed accurate data entry across multiple computer systems.
  • Streamlined office operations by managing calendars and scheduling appointments.

Tag and Title Clerk /Administrative Office Manager

West Lake Imports
Denver
04.2019 - 06.2023
  • Processed payments from customers using cash registers or credit card machines.
  • Maintained accurate records of all transactions in database system.
  • Handled incoming calls from customers seeking assistance with titling their vehicles or renewing registration tags.
  • Updated inventory records on a daily basis for both new and used vehicles in stock.
  • Assisted customers in completing applications for license plates, vehicle titles, and registrations.
  • Maintained office supplies necessary for proper functioning of the department's operations.
  • Ensured that all forms were properly signed by authorized personnel prior to submission.
  • Verified accuracy of all documents before submission to the DMV.
  • Inspected paperwork for completeness, accuracy, and compliance with state regulations.
  • Generated invoices for services rendered upon completion of transactions.
  • Performed data entry tasks to update customer accounts and maintain database records.
  • Conducted research into vehicle history when needed by utilizing online databases.
  • Collaborated with other departments within the organization to ensure timely completion of paperwork.
  • Processed and prepared documents for vehicle registration, title transfer, lien placement, and other tag-related services.
  • Collected purchase funds and verified confirmed lienholder payoff before processing title.
  • Investigated and solved accuracy issues on titles, odometer readings, and power of attorney.

Bartender

Safari Miles
DENVER
04.2017 - 06.2018
  • Processed payments accurately and efficiently with POS system.
  • Provided drink suggestions to customers based on their preferences.
  • Assisted in setting up the bar for service shift.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Completed regular bar inventories and daily requisition sheets.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Upsold customers from shelf to premium brands to help boost sales.

Bartender

Homestead
Denver
10.2016 - 04.2017
  • Processed payments accurately and efficiently with POS system.
  • Performed opening and closing duties including restocking supplies.
  • Provided drink suggestions to customers based on their preferences.

General Manager

Staples
Charlotte
03.2009 - 10.2016
  • Resolved customer complaints promptly, ensuring adherence to high quality service standards.
  • Developed operational strategies that enhanced efficiency, reduced costs, and maximized customer satisfaction.
  • Implemented employee recognition programs to drive motivation towards organizational objectives.
  • Identified improvement areas in business practices and collaborated on actionable plans.
  • Monitored financial performance, targeting cost savings and revenue enhancement opportunities.
  • Analyzed existing processes for effectiveness, creating new systems to boost productivity.
  • Managed daily business operations including budgeting, staffing, scheduling, and inventory control.
  • Coordinated training activities to ensure compliance with company policies and procedures.

Education

Some College (No Degree) - Business Management And Medical Assisting

Central Piedmont Community College
Charlotte, NC
05-2009

Skills

  • Team building
  • Employee training
  • Conflict resolution
  • Inventory control
  • Performance monitoring
  • Process improvement
  • Operational strategy
  • Communication skills
  • Time management
  • Problem solving
  • Multi-tasking efficiency
  • Interpersonal communication
  • Team development
  • Vendor relations
  • Training and development
  • Staff motivation
  • Resource optimization
  • Safety assurance
  • Budget forecasting
  • Performance evaluation
  • Organizational development
  • Employee scheduling
  • P&L management
  • Operations management
  • Loss prevention strategies
  • Strategic planning
  • Team collaboration
  • Process enhancements
  • Leadership development and training
  • Goal setting strategies
  • Recruitment and retention strategies
  • POS system operation
  • Customer service excellence
  • Cash management
  • Beverage preparation
  • Alcohol compliance

Certification

  • Notary

Accomplishments

  • Best Conversion in District @ Staples

Timeline

Bartender

Latitudes Bar and Grill
07.2023 - Current

Tag and Title Clerk /Administrative Office Manager

West Lake Imports
04.2019 - 06.2023

Office Assistant

Charlotte Air Experts
06.2018 - Current

Bartender

Safari Miles
04.2017 - 06.2018

Bartender

Homestead
10.2016 - 04.2017

General Manager

Staples
03.2009 - 10.2016

Some College (No Degree) - Business Management And Medical Assisting

Central Piedmont Community College

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Lauren Hartle