Lauren Brown
Aurora,CO
Summary
Operations, Compliance, and Project Administration professional with 14+ years of experience supporting compliance tracking, contract administration, document control, stakeholder coordination, reporting, and operational processes. Experienced managing insurance compliance, subcontractor onboarding, permit-related documentation, records management, and critical deadline tracking across construction, manufacturing, flooring, and property services environments. Recognized for strong organizational skills, attention to detail, data accuracy, and the ability to manage competing priorities while maintaining compliance and operational excellence.
Overview
15
15
years of professional experience
Work History
Operations Associate
Denver Commercial Property Services (DCPS)
Englewood
04.2025 - Current
- Administer subcontractor onboarding and compliance programs, ensuring required insurance, safety, contract, and vendor documentation is received, reviewed, and maintained.
- Track insurance renewals, compliance deadlines, contract obligations, permit-related documentation, and outstanding requirements across multiple active projects.
- Review Certificates of Insurance (COIs) and supporting endorsements to verify compliance with contractual requirements and company standards.
- Maintain compliance records, onboarding files, project documentation, and reporting trackers to support audit readiness and operational accuracy.
- Coordinate with subcontractors, insurance agents, project managers, finance personnel, and leadership regarding compliance requirements and outstanding documentation.
- Support contract administration, project setup, budget tracking, pay application processing, lien waiver collection, and project documentation management.
- Generate status reports, compliance trackers, and operational reporting to support leadership decision-making.
- Utilize Salesforce, NetSuite, ACC, TrustLayer, SharePoint, and Power BI reporting tools to maintain accurate project and compliance records.
Project Assistant
Guys Floor Service
Denver
05.2024 - 04.2025
- Managed project documentation, vendor files, schedules, and operational records supporting project execution and business operations.
- Prepared reports, conducted research, and maintained organized project records supporting leadership decision-making.
- Coordinated communication among vendors, management, and project stakeholders to ensure timely completion of operational tasks.
- Coordinated project schedules and timelines to ensure efficient workflow across teams.
- Maintained a high level of accuracy in all project documentation, ensuring consistency and clarity throughout the lifecycle of projects.
Field Service Coordinator
Arrowhead Floors & Interiors
Englewood
02.2023 - 05.2024
- Oversaw scheduling and dispatch operations for field personnel across multiple active service requests.
- Maintained CRM records, project documentation, invoices, expenses, and operational databases to ensure data accuracy.
- Coordinated communication between customers, vendors, technicians, and internal teams regarding project status and follow-up actions.
Production Assistant
Interior Logic Group
Aurora
02.2017 - 02.2023
- Supported operations for multiple departments by maintaining project records, schedules, databases, and documentation repositories.
- Coordinated project activities, stakeholder communications, scheduling, and follow-up actions to support successful project completion.
- Assisted leadership with reporting, workflow management, administrative support, and operational coordination.
Customer Service Coordinator
Milgard Manufacturing
07.2014 - 02.2017
- Managed customer communications, service scheduling, documentation, and follow-up activities for high-volume operations.
- Maintained accurate customer records and coordinated service requests through completion.
Administrative Assistant
Milgard Manufacturing
Aurora
07.2011 - 01.2014
- Provided administrative support including scheduling, travel coordination, reporting, document preparation, and records management.
- Maintained business records, vendor information, and administrative documentation supporting daily operations.
Education
Medical Assistant Certification -
Pima Medical Institute
Colorado Springs, CO05.2009
Skills
- Microsoft Office (Excel, Word, Outlook, Teams)
- SharePoint
- Power BI (Reporting Exposure)
- Salesforce
- NetSuite
- Autodesk Construction Cloud (ACC)
- Trust Layer
- SAP
- Mondaycom
- Workday
- Echelon
- Field Flo
- CRM Systems
- Document Management Systems
ADDITIONAL QUALIFICATIONS
14+ years of administrative, operational, and compliance-related experience. Strong background in documentation management, stakeholder coordination, deadline tracking, and process improvement. Experience supporting multi-project environments while maintaining accuracy, confidentiality, and compliance.
Timeline
Operations Associate
Denver Commercial Property Services (DCPS)
04.2025 - Current
Project Assistant
Guys Floor Service
05.2024 - 04.2025
Field Service Coordinator
Arrowhead Floors & Interiors
02.2023 - 05.2024
Production Assistant
Interior Logic Group
02.2017 - 02.2023
Customer Service Coordinator
Milgard Manufacturing
07.2014 - 02.2017
Administrative Assistant
Milgard Manufacturing
07.2011 - 01.2014
Medical Assistant Certification -
Pima Medical Institute