Laurel Phillips

• Developed tailored insurance solutions based on client needs and preferences while making adjustments, modifications and working through renewals.
• Worked closely with other team members to optimize sales strategies and achieve regional goals.
• Property and Casualty, Ag oriented, personal and commercial.

• Enhanced vendor communication, streamlining service call organization and parts management.
• Utilized ADP and HCSS for accurate tracking of timecards and job progress.
• Fostered positive stakeholder relationships through professional communication via phone and email.
• Conducted training sessions to elevate team skills and operational compliance.
• Resolved conflicts effectively, promoting collaboration and a positive work environment.
• Strengthened team capabilities by conducting interviews to identify qualified candidates.

• Maintained accurate patient records and health histories to ensure quality care delivery.
• Coordinated patient care by efficiently scheduling appointments using Dentrix software.
• Managed patient impressions and orders for materials to facilitate dental procedures.
• Assisted in executing both permanent and temporary procedures including fillings and crowns.
• Supported complex treatments such as root canals and implants, ensuring patient comfort.
• Performed x-rays to assist in diagnosis and treatment planning for dental issues.
• Educated patients on post-procedure care to enhance recovery and satisfaction.

All things included for a pediatric assistant including helping sedation or general anesthesia.