I am a person committed and passionate about my career in psychology, currently studying my next semester at the Corporación Universitaria Minuto de Dios.
Minuto de Dios University Corporation. I have solid skills in customer service, acquired through 3 years of experience in the field.
in the field. I consider myself communicative, empathetic and detail-oriented, qualities that allow me to provide exceptional service and establish meaningful connections with those around me.
establish meaningful connections with those around me. My focus on adolescent nutritional psychology reflects my interest in promoting healthy habits and improving the quality of life for adolescents.
in promoting healthy habits and improving quality of life from a holistic perspective.
Focuses on customer service by managing daily contacts through calls, emails and chats. It includes problem resolution following protocols, personalized advice to ensure positive experiences, and meeting quality and productivity objectives. It also includes identifying needs, developing loyalty strategies, following up on claims and requested services, and providing information on products and services, always with a professional and empathetic approach.