Laura Therrien
Fort Collins,CO
Summary
I am a flexible and reliable professional with experience in various fields. I bring a strong ability to problem-solve and take initiative on new tasks, along with adaptability and a creative approach to challenges. After spending time as a stay-at-home parent, I’m now ready to reenter the workforce on a part-time basis, bringing my skills and a positive attitude to a new role.
Overview
15
15
years of professional experience
Work History
Stay At Home Parent
Self Employed
03.2019 - Current
- Manage household operations, including scheduling, budgeting, and conflict resolution.
- Coordinate daily activities, ensuring a structured and nurturing environment.
- Developed strong time management and multitasking skills while balancing diverse responsibilities.
Human Resources Assistant
BAI
08.2017 - 05.2018
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Delivered friendly assistance to new hires throughout interviewing and hiring process.
- Organized new employee orientation schedules.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted CPR, First Aid and Medication Management training for new hires and current employees requiring recertification.
- Reviewed timesheets against schedules to verify accuracy and ensure proper employee compensation.
Family Services Specialist
State of Nevada, Division of Welfare
03.2010 - 05.2017
- Interviewed benefit applicants and recipients to explain eligibility requirements and conditions for initial and ongoing benefits.
- Gathered and verified client information to determine applicable public assistance programs, ensuring all necessary documentation and verifications were obtained to establish, continue, or terminate eligibility.
- Assisted clients with completing applications, declarations, and providing necessary information related to residency, household composition, income, resources, health status, education, and employment history.
- Researched and verified client-provided information by accessing state and federal records, contacting relevant parties such as landlords, employers, utility companies, and creditors to confirm citizenship, residency, income, household composition, and projected expenses.
- Utilized computer systems to review client history, including income, resources, employment status, and public assistance benefits, and document information following program guidelines and agency procedures.
- Evaluated eligibility and benefit levels by reviewing facts, comparing case circumstances, and considering all relevant factors such as income and resources, making determinations on initial and ongoing eligibility according to program regulations.
- Reviewed case files and assessed appeal decisions for appropriateness and timeliness; conduct pre-hearing conferences, document appellant statements, and explain the appeal process.
- Managed overpayment referrals by verifying case file information, substantiating overpayments, computing amounts, and initiating recovery actions, including client notifications and legal proceedings if required.
Education
Bookkeeping Certificate
Keep Smart Books Academy
Fort Collins, CO 04-2025
Study Abroad
Universita Della Tuscia
Viterbo, IT 08-2006
High School Diploma -
Boulder City High School
Boulder City, NV06-2003
Skills
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word)
- Able to remain composed and effective under pressure
- Strong skills in task prioritization and time management
- Strong proficiency in maintaining confidentiality and adhering to privacy protocols
- Demonstrates high standards of professional ethics
- Exceptional attention to detail and accuracy
- Excellent interpersonal skills with a strong ability to build rapport and provide outstanding customer service
Timeline
Stay At Home Parent
Self Employed
03.2019 - Current
Human Resources Assistant
BAI
08.2017 - 05.2018
Family Services Specialist
State of Nevada, Division of Welfare
03.2010 - 05.2017
Bookkeeping Certificate
Keep Smart Books Academy
Study Abroad
Universita Della Tuscia
High School Diploma -
Boulder City High School
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