LAURA SALAS
Bogotá
Summary
Detail-oriented and highly organized professional with over six years of experience in financial operations, payment processing, and data management. Skilled in managing association payments, handling utility account setups and closures, uploading invoices, and performing bank reconciliations for multiple accounts. Proficient in data entry and ensuring accuracy across financial systems. Adept at using ERP systems and streamlining processes to improve efficiency. Strong communicator and problem solver, with a proven ability to work effectively both independently and as part of a team in a fast-paced environment. Committed to supporting team goals and delivering high-quality work consistently.
Overview
9
9
years of professional experience
2027
2027
years of post-secondary education
2
2
Languages
Work History
Project Biller
Tata Consultancy Services
08.2022 - Current
- Managed billing operations, issuing monthly invoices exceeding $4 million, ensuring accuracy and compliance with company policies.
- Verified employee rates and client agreements to ensure timely and precise invoicing.
- Handled payments, including payroll tasks and updating client master data in ERP systems for data accuracy.
- Performed bank reconciliation by reviewing financial records, downloading bank statements, and matching transactions to the system.
- Conducted data entry to maintain accurate financial records and ensure smooth payment processing.
- Collaborated with cross-functional teams to streamline billing processes and meet departmental goals.
Customer Service Representative III
Medtronic SSC
05.2019 - 08.2022
- Managed financial reporting, including reconciliations, returns, pricing adjustments, and creation of debit/credit entries.
- Led collection efforts by maintaining credit history files, contacting customers regarding overdue accounts, issuing credit hold notifications, and overseeing payment collection to maximize cash flow.
- Processed payments, verified financial transactions, and ensured compliance with company policies.
- Performed bank reconciliation by matching bank statements to the system to ensure accurate financial reporting.
- Uploaded invoices and performed data entry to maintain precise financial records.
- Processed surgical quotes and coordinated with health plans for benefits verification and authorization status.
- Collaborated with sales representatives to ensure timely and complete documentation for surgeries, supporting operational efficiency.
Customer Service Representative III
Activos SAS
10.2018 - 04.2019
- Same activities as Medtronic SSC
Customer Service Officer
Scotiabank
07.2018 - 09.2018
- Assisted customers with account management, banking transactions, and resolving financial discrepancies
Services Advisor
Teleperformance
06.2016 - 04.2018
- Provided administrative support as a billing assistant for Aetna Health Insurance, ensuring the accuracy of benefits and invoices
- Handled billing discrepancies, maintaining high client satisfaction through clear communication and process fulfillment
Education
Software Engineer -
Politécnico Grancolombia
Technologist in Integrated Management of Quality, Environment, Safety and Occupational Health - undefined
SENA
01.2014 - 01.2016
High School - undefined
St. Thomas Aquinas Catholic Secondary School
Skills
✔ Bank Reconciliation – Experience in reconciling bank accounts, downloading statements, and matching transactions in accounting systems
✔ Payments Processing – Handling payments for vendors, payroll, invoices, and other financial obligations
✔ Data Entry – Accurate financial data entry, invoice uploading, and record maintenance in ERP systems
✔ Payroll Processing – Payroll management, payment validation, and compliance with company policies
✔ Invoicing – Issuing and verifying invoices to ensure accuracy and contractual compliance
✔ Client Data Management – Maintaining and updating client records in accounting and ERP platforms
✔ ERP Systems – Experience with integrated financial and operational management systems
✔ SAP Oracle QuickBooks – Proficient in financial and accounting tools across multiple platforms
✔ MS Office Suite Excel – Advanced spreadsheet usage for data analysis, reconciliations, and financial reporting
Timeline
Project Biller
Tata Consultancy Services
08.2022 - Current
Customer Service Representative III
Medtronic SSC
05.2019 - 08.2022
Customer Service Representative III
Activos SAS
10.2018 - 04.2019
Customer Service Officer
Scotiabank
07.2018 - 09.2018
Services Advisor
Teleperformance
06.2016 - 04.2018
Technologist in Integrated Management of Quality, Environment, Safety and Occupational Health - undefined
SENA
01.2014 - 01.2016
High School - undefined
St. Thomas Aquinas Catholic Secondary School
Software Engineer -
Politécnico Grancolombia
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