Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LAURA NEFF

Arvada

Summary

An experienced customer service professional with flight attendant experience who is personable and dependable, seeking a career at Southwest Airlines. Wanting to help others travel safely and comfortably by following your airline’s standards, and providing excellent service and care.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Flight Attendant

SkyWest Airlines
Denver
10.2024 - Current
  • Cooperate with pilots and crew members while performing duties on board the plane.
  • Greet passengers, answer questions, and prepare the galley for service.
  • Ensure the quality of customer experience by resolving any issues that arise during the flight promptly and professionally.

Assistant Teacher

Mountain Shadows Montessori School
Boulder
03.2023 - Current
  • Collaborate with lead teacher to manage a classroom of twenty children
  • Facilitate conflict resolution between students
  • Provide a patient and positive attitude when navigating emergency drills

Substitute Teacher

Morgan Hunter Education
Overland Park
04.2022 - 01.2023
  • Adapted daily to working at different schools with new colleagues and students
  • Taught and managed groups of children from preschool to sixth grade
  • Exhibited creative thinking skills with limited resources and instructions

Secretary, Teacher

Lawrence Gymnastics and Athletics
Lawrence
06.2016 - 06.2022
  • Developed lesson plans and activities for participants
  • Communicated with families about questions and comments
  • Coordinated gym time and managed groups up to fifty children for special events
  • Cleaned and inspected equipment daily and as needed to ensure safe use

Server

Williams Fund at Kansas Athletics
Lawrence
08.2020 - 12.2021
  • Provided customer service for fans by serving beverages and answering questions to ensure a positive gameday experience
  • Collaborated with small team on pregame set up including carrying and transporting large items to event space
  • Conversed with fans to build relationships

Education

Bachelor of Science - Elementary Education

University of Kansas
Lawrence, KS
05.2021

Skills

  • Passenger service
  • Conflict resolution
  • Customer service
  • Time management
  • Company culture and values
  • Adaptability and flexibility
  • Calm under pressure
  • Teamwork and cooperation

Certification

  • Standard First Aid
  • CPR
  • AED
  • Flight Attendant Certificate

Timeline

Flight Attendant

SkyWest Airlines
10.2024 - Current

Assistant Teacher

Mountain Shadows Montessori School
03.2023 - Current

Substitute Teacher

Morgan Hunter Education
04.2022 - 01.2023

Server

Williams Fund at Kansas Athletics
08.2020 - 12.2021

Secretary, Teacher

Lawrence Gymnastics and Athletics
06.2016 - 06.2022

Bachelor of Science - Elementary Education

University of Kansas

Similar Profiles

CREATE PROFILE
LAURA NEFF