Laura Lopez
Denver
Summary
Professional relationship management expert with strong emphasis on team collaboration and delivering results. Proven track record in client engagement, conflict resolution, and strategic planning. Known for adaptability and reliability while excelling in communication, problem-solving, and building lasting client partnerships. Adept at navigating changing needs and driving success through effective relationship strategies.
Overview
7
7
years of professional experience
Work History
Relationship Manager, Merchant Services
TSYS Who Was Then Acquired by Heartland Payment Systems
03.2016 - 10.2022
- Managed relationships with banks and credit unions to increase merchant solutions products.
- Performed as consultant for new and existing business in areas of payment processing and point of sale solutions.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Delivered successful projects and campaigns by working closely with various teams.
- Established and maintained relationships with key bank leadership teams for growth opportunities and successful partnerships.
- Established strong bank relationships through excellent communication and payment processing expertise.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
Education
Master of Science - Public Administration
University of North Texas
Denton, TXSkills
- Relationship building
- Client relationships
- Relationship building and management
- Excellent communication
- Customer relationship management
- Account management
- Written and verbal communication
- Consultative selling
Timeline
Relationship Manager, Merchant Services
TSYS Who Was Then Acquired by Heartland Payment Systems
03.2016 - 10.2022
Master of Science - Public Administration
University of North Texas
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