Laura Cadena

• Maintained and organized medical records for fire department personnel and prepared charts for physical examinations
• Coordinated front desk operations by greeting patients, managing check-ins, scheduling appointments, and providing administrative assistance

• Coordinated student check-in and check-out processes while providing friendly and professional customer service to families and visitors

• Managed incoming phone calls, addressed inquiries, and directed communications to appropriate staff members

• Assisted with daily program operations, student supervision, and event logistics to ensure smooth and efficient activities

• Served as the first point of contact for clients by managing phone communications, responding to inquiries, and providing professional customer service

• Supported daily office operations through scheduling, record maintenance, document processing, and administrative coordination