Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Latoya McKenzie

Parker

Summary

Compassionate CNA and Behavioral Health Technician delivering direct patient care in mental health and acute care environments. Proficient in monitoring vital signs, ensuring patient safety, and maintaining accurate electronic health records. Strong commitment to therapeutic communication and nonjudgmental support fosters trust and promotes wellness among diverse patient populations.

Overview

1
1
Certification
5
5
years of professional experience

Work History

CNA

HCA Swedish
Englewood
03.2026 - Current
  • Provided compassionate care to patients in a fast-paced healthcare environment.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Supported patient mobility through safe transfer techniques and equipment use.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Documented patient care activities accurately in electronic health records system.

CNA

Snapcare
Denver
06.2024 - 12.2025
  • Monitored vital signs and reported changes to nursing staff.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Reported changes in patient conditions to registered nurse or physician.
  • Assisted patients with daily living activities and personal care needs.
  • Monitored food intake and output according to nursing staff instructions.
  • Maintained cleanliness and safety of patient rooms and common areas.
  • Participated in training sessions to enhance caregiving skills and knowledge.

CNA

Infirmary Health Systems
Fairhope
07.2023 - 06.2024
  • Provided compassionate care to patients in a fast-paced healthcare environment.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Supported patient mobility through safe transfer techniques and equipment use.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Documented patient care activities accurately in electronic health records system.

Behavioral Health Technician

GQR Global Markets
Tuscaloosa
09.2022 - 07.2023
  • Built therapeutic relationships with assigned patients, fostering trust and engagement in their care.
  • Monitor patients for behavioral and physical changes and report concerns promptly to medical staff.
  • Provide care and observation for patients in seclusion or restraint while following established protocols.
  • Conducted safety rounds to ensure a secure environment for patients., supervised activities, and de-escalation support.
  • Document patient observations accurately and communicate changes in condition to the care team.
  • Supported client wellness and independence through patient-centered education and encouragement.

Certified Nursing Assistant

Triple J Hearts
Oakland
07.2022 - 09.2022
  • Measured and recorded vital signs, including temperature, blood pressure, and heart rate.
  • Assisted patients with bathing, feeding, grooming, and other daily living activities to enhance comfort and dignity.
  • Responded to call lights, ensuring timely assistance to support patient needs and safety.
  • Utilized PPE and adhered to infection control and patient safety guidelines to protect patients and staff.
  • Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.

Behavioral Health Technician

Favorite Healthcare Staffing
Poplar Bluff
01.2022 - 03.2022
  • Delivered direct behavioral health support in clinical setting, ensuring professional boundaries to foster trust and safety.
  • Monitored patients for abnormal behavioral or physical signs, promptly escalating concerns to clinical staff to ensure timely intervention.
  • Facilitated therapeutic communication and upheld patient safety protocols, maintaining accurate documentation to support care continuity.

Behavioral Health Technician

Uniti Med
Los Angeles
03.2021 - 12.2021
  • Applied verbal and physical intervention techniques for violent or suicidal patients, maintaining safety and de-escalation.
  • Monitored patients in seclusion or restraint, ensuring safety during restraint procedures.
  • Observed patients for abnormal behavioral or physical signs, promptly reporting changes to facilitate timely interventions.
  • Provided safety rounds, supervised activities, and therapeutic support to reduce risk.
  • Supported client wellness and independence through structured, compassionate care.

Behavioral Health Technician

Favorite Healthcare Staffing
Marshall
06.2022
  • Established therapeutic relationships with assigned patients and supported daily care goals.
  • Documented patient observations according to prescribed procedures and standards.
  • Assisted with patient safety, wellness, and independence through supportive interventions.

Education

High School Diploma -

Escambia County High School
Atmore, Alabama
05-2002

Skills

  • Best practices and standards
  • Patient intervention
  • Customer service excellence
  • Clinical documentation and charting
  • Psychiatric care
  • Team collaboration
  • Patient care delivery
  • Basic life support
  • Feeding assistance
  • Patient transfers

Certification

  • Certified Nursing Assistant
  • Phlebotomy Technician
  • Surgical Technician

Timeline

CNA

HCA Swedish
03.2026 - Current

CNA

Snapcare
06.2024 - 12.2025

CNA

Infirmary Health Systems
07.2023 - 06.2024

Behavioral Health Technician

GQR Global Markets
09.2022 - 07.2023

Certified Nursing Assistant

Triple J Hearts
07.2022 - 09.2022

Behavioral Health Technician

Favorite Healthcare Staffing
06.2022

Behavioral Health Technician

Favorite Healthcare Staffing
01.2022 - 03.2022

Behavioral Health Technician

Uniti Med
03.2021 - 12.2021

High School Diploma -

Escambia County High School
Latoya McKenzie