Larry Taylor
Colorado Springs
Summary
Meticulous Solution Architect maintaining highly functional digital systems for uninterrupted workflows and consistent productivity. Loves collaborating with customers and teammates to develop and implement creative technical solutions to challenging problems.
Expertise in cloud environments, systems integration, and optimizing infrastructure.
Excellent communication skills and extensive experience working with clients and partners.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Customer Solutions Architect
Avaya
01.2024 - 07.2024
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
- Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
- Attended trade shows and seminars to promote products and network with industry contacts.
- Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
Sales Engineer IV - SLED
Avaya
09.2021 - 07.2024
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
- Suggested ideas for product evolution and new product variants.
- Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
- Designed and delivered product training for clients.
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
Deployment Leader - CALA Region
Avaya
03.2019 - 09.2021
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Increased team productivity by streamlining communication and implementing effective project management strategies.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Coordinated user acceptance testing sessions, gathering valuable feedback for product enhancements.
- Improved customer satisfaction by conducting thorough user acceptance testing before product deployment.
Sales Support Engineer II - ATAC - Unified Communications Team Lead
Avaya
11.2014 - 02.2019
- Enhanced product knowledge among the sales team through regular training sessions, leading to increased product confidence during pitches.
- Helped maintain a high level of service quality by regularly reviewing feedback from clients regarding their experiences with the company''s products or services.
- Delivered compelling product demonstrations and presentations, showcasing value proposition and competitive differentiation.
- Enhanced sales team performance by implementing comprehensive pre-sales strategies and processes.
- Developed tailored solutions for key clients by understanding their unique business requirements and challenges, resulting in increased account penetration.
Senior Sales Engineer - Heartland Region
Avaya
01.2010 - 10.2014
- Collaborated with product development teams to identify and address customer needs, leading to improved product offerings.
- Investigated competitor technical specifications, product data and industry standards and continually developed knowledge of product offerings.
- Communicated complex sales and engineering concepts to prospective users clearly and with constant customer focus.
- Established credibility with clients by demonstrating deep industry expertise and technical knowledge during engagements.
Senior Sales Engineer
Nortel Networks
09.2005 - 12.2009
- Developed strong client relationships for long-term business growth and customer satisfaction.
- Established credibility with clients by demonstrating deep industry expertise and technical knowledge during engagements.
- Delivered compelling product presentations and demonstrations to prospective clients, showcasing unique features and benefits.
- Mastered company product line and configured live product and software demonstrations.
- Led white-boarding sessions and worked independently to map requirements to valid use cases that highlighted product capabilities.
Education
High School Diploma -
Rice High School
Altair, Texas, United States05-1984
Skills
- Technical Demonstrations
- Proof of Concept
- Technical architecture
- Requirements gathering
- Solution optimization
- Cloud architecture design
- Network design
- Presentation skills
- Sales closing
- Customer support
- Team collaboration
- Technical documentation
Certification
NENA Emergency Number Professional (ENP)
Timeline
Customer Solutions Architect
Avaya
01.2024 - 07.2024
Sales Engineer IV - SLED
Avaya
09.2021 - 07.2024
Deployment Leader - CALA Region
Avaya
03.2019 - 09.2021
Sales Support Engineer II - ATAC - Unified Communications Team Lead
Avaya
11.2014 - 02.2019
Senior Sales Engineer - Heartland Region
Avaya
01.2010 - 10.2014
Senior Sales Engineer
Nortel Networks
09.2005 - 12.2009
NENA Emergency Number Professional (ENP)
High School Diploma -
Rice High School
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