Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Larry M. Riley

Larry M. Riley

Aurora

Summary

Results-oriented professional with extensive experience in crisis intervention and team leadership at Rite of Passage. Expertise in developing tailored treatment plans and ensuring compliance with regulations, fostering supportive environments for at-risk youth. Proven ability to enhance program effectiveness through staff training and behavioral support, driving positive outcomes. Recognized for strong customer service skills and building positive relationships that contribute to organizational success.

Overview

6
6
years of professional experience

Work History

Behavioral Health Technician → Group Home Supervisor

Rite of Passage
09.2024 - Current
  • Led daily operations of a residential group home, supervising a multidisciplinary team to ensure safety, therapeutic support, and behavioral compliance for at-risk youth.
  • Oversaw staff scheduling, training, and performance evaluations, maintaining alignment with state and organizational policies.
  • Partnered with clinical teams to develop and monitor individualized treatment plans and behavioral interventions.
  • Conducted regular audits and incident reviews to uphold program standards and regulatory compliance.
  • Provided direct care and behavioral support to youth in a therapeutic group home setting, focusing on trauma-informed practices.
  • Documented daily observations, progress notes, and critical incidents in accordance with HIPAA and program standards.
  • Collaborated with counselors, educators, and caseworkers to support treatment goals and daily routines.
  • De-escalated crises using CPI and trauma-sensitive interventions while fostering a stable and supportive environment.
  • Abide by state and federal safety protocols.

Ground Security Coordinator

Key Lime Air
01.2023 - 08.2024
  • Review of all security-related functions for which the aircraft operator is responsible and initiate corrective action for each instance of noncompliance with the aircraft operator's security program and applicable Security Directives.
  • Consult on aviation security regulation matters.
  • Air carrier security operation management.
  • Handled escalated passenger issues and worked with passengers to effectively resolve.

Lead Passenger Service Agent

Menzies Aviation
08.2021 - 01.2023
  • Provided customer service excellence to traveling passengers.
  • Assisted in training for new teammates.
  • Developed and maintained employee schedules.
  • Handled escalated passenger issues and worked with passengers to effectively resolve.

Banquet Captain/Assistant Manager

Hilton Inc.
10.2019 - 08.2021
  • Assisted customers with food/beverages etc.
  • Provided great customer service and networking relationships.
  • Generated sales and target goals for the company.
  • Assembled different set ups and patterns for banquets/conferences.

Education

Bachelor - Sociology

Colorado State University
05.2021

Associate - Liberal Arts, Business

Northeastern Junior College
05.2017

Skills

  • Crisis intervention
  • Behavioral support
  • Individualized treatment
  • Regulatory compliance
  • Staff training
  • Team leadership

Affiliations

  • Basketball collegiate athlete

References

References available upon request.

Timeline

Behavioral Health Technician → Group Home Supervisor

Rite of Passage
09.2024 - Current

Ground Security Coordinator

Key Lime Air
01.2023 - 08.2024

Lead Passenger Service Agent

Menzies Aviation
08.2021 - 01.2023

Banquet Captain/Assistant Manager

Hilton Inc.
10.2019 - 08.2021

Bachelor - Sociology

Colorado State University

Associate - Liberal Arts, Business

Northeastern Junior College

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Larry M. Riley