Larisa Rodriguez
Longmont
Summary
Dedicated and committed professional with a history of meeting company goals utilizing training and resources provided .Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand and positive customer/employee experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Breeze Thru Car Wash
04.2018 - Current
- Maintained a clean, safe, and organized store environment to ensure a positive customer experience.
- Managed day-to-day operations to meet performance, quality and service expectations.
- Complete a Daily Managers checklist focusing on site appearance, site safety, and OSHA guidelines.
- Monitor and help maintain a daily conversion percentage goal.
- Coach and observe with employee to support them in their role.
- Implement training and updated training processes.
- Consistently uphold a standard for excellent customer service.
- Mentored employees in their professional development by offering support and guidance.
- Helped to resolve employee conflicts.
- Deliver disciplinary action.
- Investigate and resolve damage claims.
- Document and report all injuries for sake of employees/employer.
- Maintain employee safety by ensuring they have all P.P.E. required for their role.
- Facilitate weekly manager meetings and maintenance meetings.
- Complete all scheduled maintenance and repairs on a timely basis.
- Complete express interior services while maintaining consistency to meet a time standard.
Education
GED -
Emily Griffith Technical College
Denver, CO02-2025
Skills
- Customer service
- Ability to adapt to different work environments
- Trouble shooting
- Interpersonal
- Time management
- Critically think
- Training and development
- Conflict resolution
- Sales strategies
- Customer relationship management (CRM)
- Staff supervision
- Task delegation
- Staff management
Accomplishments
Complete training course for integrity coaching through Integrity Solutions.
Complete training for crucial conversations
Certification
General and Operations Management
Timeline
Assistant Manager
Breeze Thru Car Wash
04.2018 - Current
GED -
Emily Griffith Technical College
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