Lara Velasquez
Evans
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Organized Team Leader builds positive report, inspire trust and guide teams toward achievement of organizational goals.
Overview
9
9
years of professional experience
Work History
Team Leader
Panerabread
05.2020 - 04.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Representative
Teletech
02.2015 - 09.2019
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
Cashier
Tacobell
01.2014 - 02.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Jefferson High School
Greeley, CO05.2013
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Performance Improvement
- Goal Setting
Timeline
Team Leader
Panerabread
05.2020 - 04.2023
Representative
Teletech
02.2015 - 09.2019
Cashier
Tacobell
01.2014 - 02.2015
High School Diploma -
Jefferson High School
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