Lanette Gonzales
Morrison
Summary
Results-driven customer service professional with diverse experience in hospitality, management, and client relations. Demonstrated success in driving revenue, cultivating customer loyalty, and achieving performance goals in fast-paced, high-volume settings. A creative and resourceful communicator known for resolving challenges.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Bartender
Meadows Restaurant
10.2022 - 12.2025
- Oversee daily operations, including cash reconciliation, and team performance.
- Maintain guest satisfaction and handle escalated service issues with professionalism.
Bartender / Server
No Name Bar and Grill
08.2011 - 05.2023
- Delivered exceptional guest experiences while fostering long-term customer relationships.
- Executed opening/closing duties, including financial reconciliation and reporting.
- Collaborated with management to streamline operations and maintain compliance with health and safety standards.
Regional Sales Manager
Car Source Colorado
01.2013 - 03.2013
Promotional Model
Jägermeister / Allstate Promotions
02.2002 - 02.2012
Education
Cosmetology
Empire Beauty School
Arvada, COSkills
Account Management
Certification
USUI Shiki Ryoho Reiki, Levels I–III (Certified by Chanda Swanson, Denver, CO)
Professional Highlights
- Recognized for outstanding sales performance and customer relationship management.
- Successfully led teams in hospitality environments to exceed service and sales goals.
- Developed repeat clientele through consistent, high-quality service.
- Increased regional sales through targeted marketing strategies and relationship building.
- Known for professionalism, adaptability, and strong multitasking abilities under pressure.
Timeline
Bartender
Meadows Restaurant
10.2022 - 12.2025
Regional Sales Manager
Car Source Colorado
01.2013 - 03.2013
Bartender / Server
No Name Bar and Grill
08.2011 - 05.2023
Promotional Model
Jägermeister / Allstate Promotions
02.2002 - 02.2012
Cosmetology
Empire Beauty School