Landon Cassano
Denver
Summary
Dynamic and reliable professional with extensive experience in customer service in fast food chains and retail enviroments. Demonstrated exceptional cash handling accuracy and problem-solving skills while consistently enhancing customer satisfaction. Proven ability to thrive in fast-paced environments, ensuring timely service and adherence to workplace safety compliance.
Exhibited strong focus on team collaboration and achieving results. Proven experience in customer service, inventory management, and sales. Reliable, adaptable, and skilled in handling fast-paced environments while maintaining high standards. Strong communication and problem-solving abilities ensure effective support to both customers and team members.
Overview
8
8
years of professional experience
Work History
Cashier/Cook
Zaxby's Chicken Fingers & Buffalo Wings
03.2017 - 06.2018
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Cooked menu items according to specified instructions.
- Utilized advanced multitasking skills when managing multiple orders simultaneously without sacrificing quality or consistency.
Tire and Lube Technician
Toyota of Greenville
03.2018 - 09.2018
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Balanced tires accurately to enhance vehicle stability and ensure smooth driving experiences for customers.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
Fast Food Cook
Chick-fil-A
05.2019 - 12.2019
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Maintained a clean and organized workspace, contributing to a positive and safe work environment.
- Utilized advanced multitasking skills when managing multiple orders simultaneously without sacrificing quality or consistency.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Adhered to strict health and safety guidelines, ensuring a sanitary kitchen space for staff and customers alike.
Automotive Detailer
Front Range Automotive Solutions
02.2020 - 12.2020
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Collaborated with team members to ensure consistent quality and timely completion of tasks.
- Exceeded performance expectations while working efficiently under pressure during peak business hours or tight deadlines.
- Washed cars and trucks daily for auto dealership.
Retail Worker
Tractor Supply Company
04.2024 - 12.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Trained in operating a forklift and dispensing propane.
Education
High School Diploma -
Heritage Acadamy
Travelers Rest, SC05-2018
No Degree - General Studies
Charleston Southern University
Charleston, SCSkills
- Customer service
- Patience and empathy
- Reliability and punctuality
- Cash handling accuracy
- Problem-solving
- Time management
- Workplace safety compliance
- Pos system operation
- Register operation
- Sales floor organization
Timeline
Retail Worker
Tractor Supply Company
04.2024 - 12.2024
Automotive Detailer
Front Range Automotive Solutions
02.2020 - 12.2020
Fast Food Cook
Chick-fil-A
05.2019 - 12.2019
Tire and Lube Technician
Toyota of Greenville
03.2018 - 09.2018
Cashier/Cook
Zaxby's Chicken Fingers & Buffalo Wings
03.2017 - 06.2018
High School Diploma -
Heritage Acadamy
No Degree - General Studies
Charleston Southern University
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