Landen Anderson
Westminster
Summary
Well-developed skills in customer service and certified in CPR, First Aid, and utilizing an AED. Deep passion for health, nutrition, and best body performance. Always wanting customers to have a positive experience, always wanting to connect to customers by listening to their goals and asking questions where provided. Adaptable to any new situations that can arise. Will always show up to work on time with a positive attitude and willingness to put best effort forward.
Overview
4
4
years of professional experience
Work History
Head Lifeguard at Water World
Hyland Hills
05.2021 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Recognized for being the most outstanding Lifeguard in two quarters.
- Planned fun group events outside of work to help boost teamwork and friendship.
- Trained and managed a team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
- Provided excellent guest service such as explaining how to get to certain rides, being a calming voice when a guest is faced with a distressing experience, working with guests on figuring out situations such as arguments and rules being broken, and providing first aid to guests when they experienced an injury.
Education
Bachelor of Science - Exercise Science: Human Performance
University of Northern Colorado
Greeley05-2027
High School Diploma -
Legacy High School
Broomfield, CO05-2023
Skills
First aid and CPR certified
Active listening skills
Ability to use communication skills to problem solve
Ability to hear, listen, and understand customer issues and complaints
Ability to resolve customer issues and complaints in a positive manner that leaves them satisfied
Recognized for outstanding customer service at Water World
Ability to show up to work timely and organized
Always eager to learn best practices
Ellis and Associates Best Lifeguard
Recognized by Ellis and Associates for outstanding skills in lifeguarding and outstanding customer service.
Business Student of The Year
Recognized by Legacy High School for the amount of effort and accuracy I provided to the course.
Heart of The Football Team
Recognized for my effort and persistence I put into Legacy Football. This was awarded based on my kindness and willingness to try new things.
Timeline
Head Lifeguard at Water World
Hyland Hills
05.2021 - Current
Bachelor of Science - Exercise Science: Human Performance
University of Northern Colorado
High School Diploma -
Legacy High School
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