LACREASHA WHITE
Lakewood
Summary
Resourceful professional in administrative management known for high productivity and efficient task completion. Possess specialized skills in workflow coordination, staff supervision, and process improvement. Excel in communication, leadership, and problem-solving to enhance team performance and achieve organizational goals.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Support Staff Supervisor
The Ridge at Pinehurst
02.2023 - Current
- Supervised a team of 30 clinical staff members, providing guidance and support in delivering high-quality patient care
- Conducted regular performance evaluations to assess staff competency and identify areas for improvement
- Oversaw the scheduling of clinical staff to ensure adequate coverage for patient needs while optimizing efficiency
- Led weekly team meetings to discuss cases, share knowledge, and address any challenges or concerns
Patient Access Representative III
University of Colorado Hospital
12.2019 - 02.2024
- Organized and maintained records by updating and obtaining both personal and financial information from patients
- Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations
- Communicated financial obligations to patients and collected fees at time of service
- Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information
- Utilized screening tool for self-pay patients to determine payer sources, referring to financial counselors if necessary
CNA, Float Pool
St Luke's Healthcare System
01.2016 - 12.2019
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Answered call lights promptly and responded to patient requests quickly.
- Documented activities and recorded information in EMR system.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Staff Coordinator/Payroll Specialist
Garden Valley Nursing and Rehabilitation
08.2011 - 01.2016
- Assigned staff to meet patient care needs and address productivity and standards
- Managed payroll for employees at [2] different locations
- Supported department staff by performing a wide range of clerical and administrative tasks
- Coordinated employee schedules and maintained accurate timekeeping records.
- Supervised clerical staff, guiding and mentoring throughout daily tasks
CNA
AVA Staffing
10.2008 - 06.2011
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
CNA, Float Pool
Hennepin Medical Center
07.1997 - 10.2009
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
CNA
Good Samaritan Nursing Home
02.1992 - 07.1997
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Education
Bachelor of Science - Health Information Office Administration
Kaplan University
Davenport, IA01.2009
Certificate - Pharmacy Technician
Bryman College
Federal Way, WA01.2000
Associate of Science -
University of Minnesota
Minneapolis, MN01.1993
Bachelor of Science - Nursing
University of Minnesota
Minneapolis, MN05-1992
No Degree - Certified Nurse Assistant
Good Samaritan
Minneapolis,MN02-1992
Skills
- Administrative support
- Customer service
- Management & Leadership Skills
- Planning & Execution
- Organizational Skills
- Medical terminology
- Highly Proficient
- Task delegation
- Staff training
Personal Information
Willing To Relocate: Anywhere
Certification
Certified Nursing Aide
Qualified Medication Administration Person
Timeline
Support Staff Supervisor
The Ridge at Pinehurst
02.2023 - Current
Patient Access Representative III
University of Colorado Hospital
12.2019 - 02.2024
CNA, Float Pool
St Luke's Healthcare System
01.2016 - 12.2019
Staff Coordinator/Payroll Specialist
Garden Valley Nursing and Rehabilitation
08.2011 - 01.2016
CNA
AVA Staffing
10.2008 - 06.2011
CNA, Float Pool
Hennepin Medical Center
07.1997 - 10.2009
CNA
Good Samaritan Nursing Home
02.1992 - 07.1997
Certificate - Pharmacy Technician
Bryman College
Associate of Science -
University of Minnesota
Bachelor of Science - Nursing
University of Minnesota
Bachelor of Science - Health Information Office Administration
Kaplan University
No Degree - Certified Nurse Assistant
Good Samaritan
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