Lacie Logue
La Salle
Summary
Experienced leader with a proven track record of effectively managing teams and achieving operational success. Proficient in implementing strategic initiatives to improve productivity and efficiency within organizations. Demonstrated expertise in problem-solving and decision-making, contributing to overall business growth and success. Results-driven professional dedicated to driving continuous improvement and delivering impactful results.
Overview
20
20
years of professional experience
Work History
Manager of Cash Mangement
Intermountain Healthcare
Broomfield, CO
06.2018 - Current
- Managed and motivated employees to be productive and engaged in work with Tier I engagement scores every year
- Accomplished multiple projects within established timeframes.
- Maintained professional, organized, and safe environment for employees and business partners
- Enhanced customer satisfaction by resolving requests promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring department KPIs and progress and mentoring leadership members.
- Developed and maintained relationships with customers and vendors through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
Revenue Service Center Supervisor
SCL Health – Revenue Service Center
Broomfield, CO
01.2016 - 06.2018
- Supervise Cash Management department with up to 20 direct reports including both the Acute and Ambulatory revenue cycle.
- Directing and developing employees in an effort to increase productivity to meet individual, team, department and organizational goals.
- Worked with leadership, vendors, and business partners for application implementations
- Managed relationships and workflows for successful expansion and divesture projects \
- Work with business partners to provide internal customer service to improve Revenue Cycle processes to better the patient experience
- Engage and promote continued education and mentor other leaders and employees
- Identify opportunities for efficiencies and collaborate with cross functional teams to implement process improvements
- Participate in HR related operations including interviewing, hiring, mentoring, corrective actions, successions and terminations
Accountant, Dispatch, and Compliance Manager
RCY Trucking
Platteville, CO
01.2013 - 01.2016
- Responsible for all operation, compliance, regulation and accounting functions and teams and successfully managed to continuously come in under budget
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Established clear expectations for agent conduct, promoting a culture of professionalism within the dispatch environment.
- Reduced operational costs through effective resource allocation and utilization of available tools or technologies eliminating manual processes
- Ensured seamless communication between departments by serving as a liaison between customers, vendors, operational teams and management.
- Created and maintained highly profitable customer relationships
- Accurately forecasted company income, taxes and expenses
Cash Control Supervisor
SCL Health - St Mary’s Hospital
Grand Junction, CO
01.2009 - 01.2013
- Supervised Cash Control Department. Responsibilities cash management, bad debt reconciliations, administrator and trainer of the up-front collection process.
- Management duties included scheduling, time cards, staff meetings, hiring, training and monitoring employee performance and productivity.
- Automated the payment posting processes resulting in a direct impact on lowering A/R aging days and payroll expenses
- Collaborated with other departments for cross-functional project management, ensuring timely completion of tasks.
- Implemented, trained and administrated a hospital and clinic wide payment software increasing up-front payment collection by 15%
- Created a new report for the billing teams that effectively reduced revenue loss and decreased turnaround time for receiving payments lowering the number of A/R days
- Retained original staff during the consolidation of revenue cycle functions to the RSC by leading successful engagement practices
- Ensured regulatory compliance by keeping abreast of relevant laws, regulations, codes, standards applicable to the industry, and monitoring adherence to these requirements.
Accounts Payable Specialist
Media News Group
Colorado Springs, CO
01.2008 - 01.2008
- Processed and received approval for invoices using JE Edwards, Peoplesoft, and ImageNow software. Remained reliable and dependable for keeping suppliers as well as employees paid on a 1099 timely and within terms. Played a major role in vendor reconciliation in correlation with 1099 prep and filing.
Accounts Payable Specialist
UAP Distribution
Greeley, CO
01.2005 - 01.2008
- Processed up to 4000 invoices a month using Eclipse, PeopleSoft, AS400 software. Reconciled and maintained 150 plus vendor accounts 20% of those accounts were Multi-Million-dollar accounts. Processed and approved 800-1000 checks per week. Was relied upon and delivered analyzed information and reports to my Controller and Financial personnel.
Education
Certificate of Technical Studies - Accounting, Advanced Accounting
Career Development Center
01.2000
Bachelor of Healthcare Administration - Health Care Administration
Colorado Technical University
Colorado Springs, CO10-2027
Skills
- Management oversight experience
- Effective cash management
- Skilled in managing EMR platforms
- Data-driven financial assessments
- Meticulous quality assurance
- Project implementation expertise
- Strong communication habits and skills
- Customer engagement
- Complex Problem-solving
- Staff training and development
- Cross-functional teamwork
- CRM software proficiency
Timeline
Manager of Cash Mangement
Intermountain Healthcare
06.2018 - Current
Revenue Service Center Supervisor
SCL Health – Revenue Service Center
01.2016 - 06.2018
Accountant, Dispatch, and Compliance Manager
RCY Trucking
01.2013 - 01.2016
Cash Control Supervisor
SCL Health - St Mary’s Hospital
01.2009 - 01.2013
Accounts Payable Specialist
Media News Group
01.2008 - 01.2008
Accounts Payable Specialist
UAP Distribution
01.2005 - 01.2008
Certificate of Technical Studies - Accounting, Advanced Accounting
Career Development Center
Bachelor of Healthcare Administration - Health Care Administration
Colorado Technical University