Lacie Logue
La Salle
Summary
Experienced leader with a proven track record of effectively managing teams and achieving operational success. Proficient in implementing strategic initiatives to improve productivity and efficiency within organizations. Demonstrated expertise in problem-solving and decision-making, contributing to overall business growth and success. Results-driven professional dedicated to driving continuous improvement and delivering impactful results.
Overview
20
20
years of professional experience
Work History
Manager of Cash Mangement
Intermountain Healthcare
06.2018 - Current
- Managed and motivated employees to be productive and engaged in work with Tier I engagement scores every year
- Accomplished multiple projects within established timeframes.
- Maintained professional, organized, and safe environment for employees and business partners
- Enhanced customer satisfaction by resolving requests promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring department KPIs and progress and mentoring leadership members.
- Developed and maintained relationships with customers and vendors through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
Revenue Service Center Supervisor
SCL Health – Revenue Service Center
01.2016 - 06.2018
- Supervise Cash Management department with up to 20 direct reports including both the Acute and Ambulatory revenue cycle.
- Directing and developing employees in an effort to increase productivity to meet individual, team, department and organizational goals.
- Worked with leadership, vendors, and business partners for application implementations
- Managed relationships and workflows for successful expansion and divesture projects \
- Work with business partners to provide internal customer service to improve Revenue Cycle processes to better the patient experience
- Engage and promote continued education and mentor other leaders and employees
- Identify opportunities for efficiencies and collaborate with cross functional teams to implement process improvements
- Participate in HR related operations including interviewing, hiring, mentoring, corrective actions, successions and terminations
Accountant, Dispatch, and Compliance Manager
RCY Trucking
01.2013 - 01.2016
- Responsible for all operation, compliance, regulation and accounting functions and teams and successfully managed to continuously come in under budget
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Established clear expectations for agent conduct, promoting a culture of professionalism within the dispatch environment.
- Reduced operational costs through effective resource allocation and utilization of available tools or technologies eliminating manual processes
- Ensured seamless communication between departments by serving as a liaison between customers, vendors, operational teams and management.
- Created and maintained highly profitable customer relationships
- Accurately forecasted company income, taxes and expenses
Cash Control Supervisor
SCL Health - St Mary’s Hospital
01.2009 - 01.2013
- Supervised Cash Control Department. Responsibilities cash management, bad debt reconciliations, administrator and trainer of the up-front collection process.
- Management duties included scheduling, time cards, staff meetings, hiring, training and monitoring employee performance and productivity.
- Automated the payment posting processes resulting in a direct impact on lowering A/R aging days and payroll expenses
- Collaborated with other departments for cross-functional project management, ensuring timely completion of tasks.
- Implemented, trained and administrated a hospital and clinic wide payment software increasing up-front payment collection by 15%
- Created a new report for the billing teams that effectively reduced revenue loss and decreased turnaround time for receiving payments lowering the number of A/R days
- Retained original staff during the consolidation of revenue cycle functions to the RSC by leading successful engagement practices
- Ensured regulatory compliance by keeping abreast of relevant laws, regulations, codes, standards applicable to the industry, and monitoring adherence to these requirements.
Accounts Payable Specialist
Media News Group
01.2008 - 01.2008
- Processed and received approval for invoices using JE Edwards, Peoplesoft, and ImageNow software. Remained reliable and dependable for keeping suppliers as well as employees paid on a 1099 timely and within terms. Played a major role in vendor reconciliation in correlation with 1099 prep and filing.
Accounts Payable Specialist
UAP Distribution
01.2005 - 01.2008
- Processed up to 4000 invoices a month using Eclipse, PeopleSoft, AS400 software. Reconciled and maintained 150 plus vendor accounts 20% of those accounts were Multi-Million-dollar accounts. Processed and approved 800-1000 checks per week. Was relied upon and delivered analyzed information and reports to my Controller and Financial personnel.
Education
Certificate of Technical Studies - Accounting, Advanced Accounting
Career Development Center
01.2000
Bachelor of Healthcare Administration - Health Care Administration
Colorado Technical University
Colorado Springs, CO10-2027
Skills
- Management oversight experience
- Effective cash management
- Skilled in managing EMR platforms
- Data-driven financial assessments
- Meticulous quality assurance
- Project implementation expertise
- Strong communication habits and skills
- Customer engagement
- Complex Problem-solving
- Staff training and development
- Cross-functional teamwork
- CRM software proficiency
Timeline
Manager of Cash Mangement
Intermountain Healthcare
06.2018 - Current
Revenue Service Center Supervisor
SCL Health – Revenue Service Center
01.2016 - 06.2018
Accountant, Dispatch, and Compliance Manager
RCY Trucking
01.2013 - 01.2016
Cash Control Supervisor
SCL Health - St Mary’s Hospital
01.2009 - 01.2013
Accounts Payable Specialist
Media News Group
01.2008 - 01.2008
Accounts Payable Specialist
UAP Distribution
01.2005 - 01.2008
Certificate of Technical Studies - Accounting, Advanced Accounting
Career Development Center
Bachelor of Healthcare Administration - Health Care Administration
Colorado Technical University
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