L Reid
Boulder
Summary
Dynamic and results-driven professional with a proven track record at Michaels Arts and Crafts, excelling in customer service and cash handling. Recognized as Employee of the Month three times, I thrive in collaborative environments, demonstrating strong leadership and problem-solving skills while fostering positive relationships to enhance team performance and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Store Environment Team Member
Michaels Arts and Crafts
02.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Employee of the month (3 times)
- Maintained productive, efficient approach to all tasks.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Skilled at working independently and collaboratively in a team environment
- Reliably meet quota expectations
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to learn quickly and adapt to new situations.
- Regularly put out required product in a timely manner
Team Member
Ruthies Boardwalk Social
08.2024 - 09.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Ensured compliance with all applicable local, state, and federal regulations governing food service establishments within the facility's jurisdiction.
- Answered guest questions about food
- Self-motivated, with a strong sense of personal responsibility.
Volunteer
Tinker Art Studio
08.2023 - 12.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Slide Attendant
City of Boulder
05.2022 - 08.2022
- Resolved guest concerns with empathy and professionalism, promoting overall satisfaction.
- Provided clear instructions to guests before they used the slides, ensuring understanding and adherence to safety rules.
- Close collaboration with coworkers to ensure a safe environment
- Assisted in emergency situations
- ensured safety regulations were met
Education
High School Diploma -
New Vista High School
Boulder, CO05-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Cleaning
- Flexible schedule
- Leadership qualities
- Creativity and innovation
- Training and mentoring
- Complaint resolution
- Sales expertise
Languages
American Sign Language
Limited Working
Timeline
Team Member
Ruthies Boardwalk Social
08.2024 - 09.2025
Volunteer
Tinker Art Studio
08.2023 - 12.2023
Store Environment Team Member
Michaels Arts and Crafts
02.2023 - Current
Slide Attendant
City of Boulder
05.2022 - 08.2022
High School Diploma -
New Vista High School
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