Kyren Zerger
Pueblo
Summary
Dynamic and versatile professional with experience at Village Inn Pancake House and the Department of Corrections. Excelled in multitasking and problem-solving, enhancing customer satisfaction and facility safety. Demonstrated strong work ethic and communication skills, effectively managing diverse teams and situations. Achieved significant improvements in operational efficiency and security compliance.
Motivated server with experience working closely with teammates to serve guests. Diligently follows recipes to prepare food ingredients and complete dishes. Conscientious and self-directed professional successful at working quickly and accurately.
Maintained a safety precaution in the workplace as that is always the number 1 priority while being on the job.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Food Service Worker
Village Inn Pancake House
01.2017 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed positive relationships with coworkers to enhance the work environment in a positive way
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Boosted customer satisfaction, promptly addressing and resolving complaints.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Observed diners to respond to additional requests and determine when meal completed.
- Always maintained a safe work environment for myself, coworkers and customers
Corrections Officer
Department of Corrections
01.2022 - 03.2022
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
- Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
- Authored incident reports for management on violations and discrepancies.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Education
Associate of Science - Fire Science
Pueblo Community College
Pueblo, CO05-2020
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Problem-solving
- Strong communication skills
- Attention to detail
- Positive attitude and energy
- Team oriented
- Productivity and efficiency
- Working with diverse people
- Interpersonal skills
- Basic mathematics
- Heavy lifting capacity
- Equipment maintenance
Timeline
Corrections Officer
Department of Corrections
01.2022 - 03.2022
Food Service Worker
Village Inn Pancake House
01.2017 - Current
Associate of Science - Fire Science
Pueblo Community College
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