Kyra Richmond
Aurora
Summary
Hardworking and passionate team player with strong organizational skills eager to secure a Project Management Apprenticeship position. Ready to help hopeful new team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Authorization Specialist/Medical Coder
South Denver Cardiology Associates
08.2021 - Current
- Improved patient satisfaction by streamlining authorization processes and ensuring timely responses to inquiries.
- Enhanced departmental efficiency with thorough knowledge of insurance guidelines and medical terminology.
- Collaborated with healthcare providers to obtain necessary documentation for prior authorization requests.
- Reduced processing times by effectively managing a high volume of authorizations, referrals, and appeals.
- Demonstrated adaptability with changing insurance requirements, maintaining up-to-date knowledge through continuous education efforts.
- Optimized workflow processes through effective communication between departments regarding authorization needs and statuses.
- Supported clinical staff by providing timely updates on the status of prior authorizations for various services.
- Developed extensive fact-checking and research skills by continuously reviewing different programs and options.
- Motivated and encouraged staff to enhance productivity and meet demanding internal and customer targets.
- Promoted teamwork within the department through effective communication and collaboration on complex cases.
Restaurant Waiter
Smokin Dave's Bbq & Taphouse
07.2018 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Adhered to company guidelines and safety protocols for proper food handling and presentation.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
Education
Associate of Science - Applied Science
Community College of Aurora
Aurora, CO05.2018
Skills
- Attention to Detail
- Self-motivation
- Team Collaboration
- Leadership Abilities
- Deadline Oriented
- Organizational Skills
- Emotional Intelligence
Affiliations
- Spending time with my two daughters
- Bookclub meetings
- Strength Training
- Volunteering at local start up churches
References
References available upon request.
Timeline
Authorization Specialist/Medical Coder
South Denver Cardiology Associates
08.2021 - Current
Restaurant Waiter
Smokin Dave's Bbq & Taphouse
07.2018 - Current
Associate of Science - Applied Science
Community College of Aurora
Similar Profiles
Katlyn DayKatlyn Day
Medical Assistant at South Denver CardiologyMedical Assistant at South Denver Cardiology
Jehan Al KhafajiJehan Al Khafaji
Certified Clinical Medical Assistant (CCMA) at Aurora Denver CardiologyCertified Clinical Medical Assistant (CCMA) at Aurora Denver Cardiology
Tiffani MimsTiffani Mims
Medical Assistant at Premier Cardiology AssociatesMedical Assistant at Premier Cardiology Associates