Proactive professional with strong communication and sales expertise. Experienced in managing customer inquiries and enforcing service standards to resolve issues efficiently, ensuring high-quality customer interactions and team performance.
Overview
4
4
years of professional experience
Work History
Marketing Assistant Manager
Discount Tire
Falcon
06.2022 - Current
Responded promptly to customer inquiries via phone calls and emails while maintaining a friendly attitude.
Assisted with the development and implementation of marketing campaigns.
Converted leads into sales through effective communication and follow-up.
Analyzed sales trends to maximize sales potential.
Managed daily operations to ensure smooth workflow and efficiency.
Monitored staff performance and addressed issues.
Enforced customer service standards and resolved customer problems to uphold quality service.