Kyleigh Knapp
Aurora
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Nurse Extern
Sky Ridge Medical Center
10.2024 - Current
- Provide care for 12–17 patients per shift, supporting the nursing team by monitoring and reporting vital signs and any changes in patient condition.
- Assist with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
- Collaborate with supervising nurses to ensure quality care for all patients on the unit.
- Promote a safe and comfortable environment for patients by adhering to infection control protocols and maintaining cleanliness within the facility.
- Document and communicate patient information in EMR system for accurate tracking.
- Provide compassionate care to patients during difficult times, promoting emotional well-being and recovery.
Patient Transporter
Swedish Medical Center
11.2021 - 10.2024
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Enhanced patient comfort by providing compassionate care and timely transportation.
- Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
Server
Chili’s Bar & Grill
11.2020 - 06.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Bachelor of Science in Nursing - Nursing
Arizona College of Nursing
Aurora, CO12.2025
Pre-Nursing Studies - Pre-nursing
Metropolitan State University of Denver
Denver, CO05-2023
High School Diploma -
Cherokee Trail High School
Aurora, CO05.2019
Skills
- Time management
- Thrives under pressure
- Well-organized
- Exceptional communication
- Comfortable in fast-paced environments
- Friendly, courteous, and service-oriented
Timeline
Nurse Extern
Sky Ridge Medical Center
10.2024 - Current
Patient Transporter
Swedish Medical Center
11.2021 - 10.2024
Server
Chili’s Bar & Grill
11.2020 - 06.2021
Bachelor of Science in Nursing - Nursing
Arizona College of Nursing
Pre-Nursing Studies - Pre-nursing
Metropolitan State University of Denver
High School Diploma -
Cherokee Trail High School
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