KYLEE PETERSON
Colorado Springs
Summary
Detail oriented professional with strong communication, leadership, and team building skills, experienced in managing fast paced operations, supporting diverse individuals, coordinating complex tasks, and fostering a positive, organized, and goal focused environment. Strengths that align with mentoring athletes, supporting coaches, and contributing to a successful softball program.
Overview
12
12
years of professional experience
Work History
Senior Patient Access Specialist
UCHealth
02.2025 - Current
- Leads front office operations by managing patient intake, coordinating with providers, verifying insurance, collecting payments, ordering office supplies, and ensuring accurate, timely registration in a fast-paced clinical setting.
Childcare Provider
02.2020 - 01.2025
- Provided attentive and nurturing care for children ages two through six, ensuring their safety, engaging them in educational activities, and supporting their developmental needs.
General Manager
Wendy’s
05.2018 - 12.2019
- Managed inventory, daily labor, food cost analysis, payroll processing, hiring and training new employees, making bank deposits, creating weekly schedules for managers and staff, and maintaining operations at the second busiest corporate restaurant in Colorado Springs.
Assistant Manager
Wendy’s
06.2016 - 05.2018
- Assisted in managing the operations at Wendy’s, opening and closing the store, ordering products accurately and cost-effectively, counting employee tills at the beginning and end of each shift, making bank deposits, unloading and verifying weekly inventory, and addressing customer complaints effectively.
Cashier/Crew Member
Wendy’s
01.2016 - 06.2016
- Processed cash transactions, fulfilled customer orders, stocked supplies, maintained cleanliness, closed front lobby and drive-thru, and ensured customer satisfaction through exceptional service.
Crew Member
Sav-A-Lot Siding
01.2014 - 12.2015
- Installed siding and gutters, maintained job site cleanliness, ensured customer satisfaction, and coordinated material pickups and deliveries to job sites.
Education
ASSOCIATE’S DEGREE UNFINISHED - Applied Science in Nursing
Pikes Peak Community College Rampart Campus
Colorado Springs, CO01-2017
HIGH SCHOOL DIPLOMA -
Sand Creek High School
Colorado Springs, CO01-2016
Skills
- Player development and skill instruction
- Team leadership and motivation
- Game strategy and situational awareness
- Practice planning and drill execution
- Positive athlete mentorship
- Strong communication and team coordination
- Performance observation and feedback
- Collaboration with coaching staff
- Athlete safety and rule compliance
- Conflict resolution and team culture building
- Supportive sideline and dugout management
Volunteer Experience
Demonstrated strong leadership and mentoring abilities by guiding middle school students through their transition to high school, serving as a long time captain for school and travel softball teams, and volunteering at youth softball camps to teach fundamental skills and support player development.
Timeline
Senior Patient Access Specialist
UCHealth
02.2025 - Current
Childcare Provider
02.2020 - 01.2025
General Manager
Wendy’s
05.2018 - 12.2019
Assistant Manager
Wendy’s
06.2016 - 05.2018
Cashier/Crew Member
Wendy’s
01.2016 - 06.2016
Crew Member
Sav-A-Lot Siding
01.2014 - 12.2015
ASSOCIATE’S DEGREE UNFINISHED - Applied Science in Nursing
Pikes Peak Community College Rampart Campus
HIGH SCHOOL DIPLOMA -
Sand Creek High School