Kyle Soderstrom
Colorado Springs
Summary
Integrity, Service, Excellence! Skilled in customer service and problem-solving, I significantly enhanced customer satisfaction at Elevation Ace Hardware Group by resolving service issues efficiently. My experience with the Missouri Air National Guard and Century Plumbing showcases my analytical thinking and safety awareness.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. I bring a positive attitude and commitment to continuous learning and growth.
Overview
16
16
years of professional experience
Work History
In-Store Customer Service / Delivery& Assmebly
Elevation Ace Hardware Group
09.2020 - 11.2024
- Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
- Developed strong relationships with clients through proactive communication and timely follow-ups, resulting in increased loyalty and repeat business.
- Provided exceptional customer support by utilizing active listening skills and empathy to understand customer needs fully.
- Trouble shooting customer problems and communicating the most appropriate soulution.
Water and Fuels Systems Maintenance Journeyman
Missouri Air National Guard
08.2008 - 05.2017
- Supported plant-wide energy efficiency initiatives by optimizing equipment settings for maximum effectiveness while conserving resources.
- Communicated effectively with management regarding ongoing projects, providing updates on progress toward completion dates.
- Base wide repairs, including multiple TDY missions.
Underslab Plumber/ Utilities Laborer
Century Plumbing
05.2010 - 10.2014
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
Education
Water And Fuels Sytems Maintenance
Airforce Technical School
Sheppard Air Force Base, Wichita Falls TX, 7631105-2009
High School Diploma -
Liberty Senior High School
200 Blue Jay Drive. Liberty. MO. 6406805-2007
Skills
- Organization
- Safety awareness
- Plumbing fixture installation
- Hand and power tool operation
- Adaptability in techniques
- Analytical thinking
- Forklift operation
- Drainage repair
- OSHA compliance
- Problem-solving
- Effective communication
- Clean driving record
Timeline
In-Store Customer Service / Delivery& Assmebly
Elevation Ace Hardware Group
09.2020 - 11.2024
Underslab Plumber/ Utilities Laborer
Century Plumbing
05.2010 - 10.2014
Water and Fuels Systems Maintenance Journeyman
Missouri Air National Guard
08.2008 - 05.2017
Water And Fuels Sytems Maintenance
Airforce Technical School
High School Diploma -
Liberty Senior High School
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