Kyanna James
Denver
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Administrative Support Assistant II
Denver Human Service
11.2018 - Current
- Maintained consistent and efficient flow of PRAN & MR letters throughout the department by making sure they were prepared and mailed in an efficient manner.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed digital record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for Casework Manager teams.
- Assisted coworkers and staff members with special tasks on daily basis.
- I play a crucial role as the face of the agency, serving as the initial point of contact for the community and clients.
- Prioritize confidentially of sensitive information and follow established protocols and procedures for handling confidential matters such as hiring documents, interviews, trails information and care providers for DHS's children.
Education
Certificate - Insurance Billing And Coding
Concore Career College
Denver, CO05.2010
Skills
- Excel Spreadsheets
- Correspondence Typing
- Data Entry Documentation
- Certified in Workday
Timeline
Administrative Support Assistant II
Denver Human Service
11.2018 - Current
Certificate - Insurance Billing And Coding
Concore Career College
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