Krysti Konopacky
Denver
Summary
Results-driven sales professional with a proven track record in business development, account management, and revenue growth within the travel and hospitality industry. With extensive experience working with travel advisors and host agencies, I excel at building and nurturing strategic partnerships to maximize sales performance.
Overview
11
11
years of professional experience
Work History
Business Development Manager
Unique Vacations (Sandals Resorts)
06.2022 - Current
- Develop and execute strategies to increase Sandals and Beaches Resorts bookings through travel advisors, host agencies, and key accounts.
- Build and maintain strong relationships with travel partners, providing personalized support to help them maximize their sales potential.
- Leverage digital platforms to connect with travel advisors, share updates, and create engaging content that supports sales initiatives.
- Monitor booking trends, analyze sales performance, and identify new opportunities to increase revenue within assigned territories.
- Founded and co-host Two BDMs and a Mic, a podcast designed to educate and empower travel advisors by providing insights on sales strategies, industry trends, and expert interviews to enhance their success in selling Sandals Resorts.
Business Development Manager
Innstant Travel
12.2021 - Current
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Informed customers of upcoming promotions and deals to boost sales through social media strategies.
- Grew business and hit monthly sales goals by connecting with Travel Agents across the US.
Customer Consulting and Support Representative
Skyward
10.2020 - 11.2021
- Demonstrated outstanding customer service skills and willingness to go above and beyond to achieve customer satisfaction.
- Consulted with customers to gather information and evaluate software functionality.
- Recommended solutions to complex situations through research and critical thinking and escalated customer to supervisor for enhanced support.
Account Management Intern
Hosco
02.2020 - 08.2020
- Lead seminars with over 100 students and teachers.
- Worked collaboratively with sales team to identify and target market opportunities.
- Collaborated with associates and developed relationships with different departments across agency.
- Created timely and accurate reports, internal documents and client deliverables.
Media Consultant
Post-Bulletin
09.2017 - 06.2019
- Develop and present marketing proposals.
- Regularly hit monthly sales goal through effective communication and planning.
- Build, maintain and manage existing and potential client relationships.
- Optimized revenue levels by developing engaging promotional programs using SEO and SEM.
Marketing Intern
Fit Londoners
06.2017 - 08.2017
- Communicated and formed partnerships with other companies in the health and fitness industry.
- Developed unique, interesting and engaging content for range of social media platforms, including Pinterest, FaceBook and Instagram.
- Offered actionable tips and advice for expanding digital space.
Server
PJ's – SentryWorld
09.2014 - 05.2017
- Responsible for training and preparing new servers.
- Communicated with customers to create a memorable experience.
- Developed excellent multitasking and problem-solving skills.
Education
MBA - International Tourism And Hospitality Management
BEBS Barcelona Executive Business School
Barcelona, CT07.2020
Bachelor of Science - Communication, Media Studies and Public Relations
University of Wisconsin-Stevens Point (UWSP)
Stevens Point2017
Some College (No Degree) - Study Aborad
Birkbeck, University Of London
LondonSkills
- Communication
- Presentation and public speaking
- Leadership
- Multitasking
- Problem-solving skills
- Sales expertise
- International sales support
- Problem-Solving
Timeline
Business Development Manager
Unique Vacations (Sandals Resorts)
06.2022 - Current
Business Development Manager
Innstant Travel
12.2021 - Current
Customer Consulting and Support Representative
Skyward
10.2020 - 11.2021
Account Management Intern
Hosco
02.2020 - 08.2020
Media Consultant
Post-Bulletin
09.2017 - 06.2019
Marketing Intern
Fit Londoners
06.2017 - 08.2017
Server
PJ's – SentryWorld
09.2014 - 05.2017
MBA - International Tourism And Hospitality Management
BEBS Barcelona Executive Business School
Bachelor of Science - Communication, Media Studies and Public Relations
University of Wisconsin-Stevens Point (UWSP)
Some College (No Degree) - Study Aborad
Birkbeck, University Of London
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