Krystal Sandoval
Aurora
Summary
Established Food and Beverage professional, with over a decade of leadership experience in the hospitality industry. Specializations include catering services, cost of business reporting, and establishing standard operational procedures. Has a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to exceed departmental goals and obligations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
General Manager
Smokin Fins
Arvada, CO
12.2021 - Current
- Oversaw daily operations at Smokin Fins Arvada, striving to exceed company goals in culture of hospitality, development of future leaders, and profitability of the business.
- Laid a foundation for business growth by practicing and maintaining high standards of service, cleanliness, product quality, operational cost and conduct of staff.
- Effectively mentored leadership team on management principles, industry practices, company procedures, and continuously aiming to achieve above standard goals.
- Trained leadership on successful strategies for accurate inventory reports to improve visibility of operational cost.
- Provided professional guidance to personnel in all location levels in navigating and resolving snags in productivity.
- Built and maintained relationships with vendors through account development.
- Interacted well with customers to build connections and nurture relationships.
Catering/Food and Beverage Supervisor
Six Flags Fiesta Texas
San Antonio, TX
02.2009 - 12.2021
- Maintained profitability of catering events by overseeing purchasing, production, waste, rentals, and labor requirements for all events.
- Delivered in-depth training to workers in food prep and customer-facing roles to ensure strong team performance in safety and guest satisfaction.
- Diversified park and special event menus with new and seasonal offerings.
- Created and deployed successful strategies to boost staff performance, streamline food prep, and reduce waste.
- Consistently led team to achieve challenging objectives in fast-paced culinary environments.
- Applied knowledge of previous supply needs and forecasted business levels to implement the best operational and purchasing strategies for each event.
- Coordinated menu plans and execution strategies for events scheduled anywhere between days and months in advance always ensuring supplies and resources for all events.
- Coordinated and fostered relationships with dozens of vendors as needed for each event. (rentals, equipment, product, labor, decor, etc.)
- Regularly met with clients to outline desired event goals and prepared accurate quotes for special event inquiries.
- Meticulously maintained records for all events to accurately track expenses and improve planning for future events ultimately ensuring profitability of Catered Events.
Education
Associate of Arts - Criminal Justice
Northwest Vista College
San Antonio, TX05.2014
Associate of Arts - Liberal Arts
Northwest Vista College
San Antonio, TX05.2016
Skills
- Recipes and Menu planning
- High-Volume Dining
- Inventory Management
- Organization Skills
- UltiPro Recruiting Expertise
- Event Planning Proficiency
- Sanitizing Understanding
- Customer Relations
- P&L Management
- Leadership and team building
- Operations management
Certification
TiPs Certification
IBCCES Hospitality Autism Certification
Learn2Serve Food Manager Certification
Software
Microsoft Office
EATEC Inventory Management
Optim8 Scheduling Services
Hot Schedules Scheduling Services
Craftable Inventory Management
Personal Information
Title: General Manager
Timeline
General Manager
Smokin Fins
12.2021 - Current
Catering/Food and Beverage Supervisor
Six Flags Fiesta Texas
02.2009 - 12.2021
Associate of Arts - Liberal Arts
Northwest Vista College
Associate of Arts - Criminal Justice
Northwest Vista College