Krysta Olivas
Thornton
Summary
Organized Administrative Assistant known for productivity and efficient task completion. Specialize in time management, data entry, and customer service skills. Excel at communication, problem-solving, and adaptability, ensuring smooth office operations, and positive customer interactions. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
17
17
years of professional experience
Work History
Administrative Assistant and Balloon Artist
Balloons Elite
Thornton
01.2022 - Current
- Executed marketing strategies on social media, highlighting events and company promotions.
- Managed inventory of product supplies and placed orders to ensure availability.
- Developed and maintained strong relationships with clients through effective communication.
- Designing decor, coordinating on-site assembly and verifying compliance with requirements.
- Answered questions from customers regarding products and services offered by the company.
- Oversees and supports others in the process of decorating and setting up the ordered decorations to ensure the quality is to the standard that was ordered.
Conflicts Intake Coordinator
Brownstein Hyatt Farber Schreck
Denver
08.2013 - 01.2022
- Coordinated client intake processes for legal services and consultations.
- Managed engagement letter tracking for new clients.
- Maintained accurate records of client information and case details.
- Coached new staff on intake protocols and standards for executing intake adjustments.
- Adhered to confidentiality guidelines when handling sensitive information about clients.
- Facilitated support for firm clients by working alongside secretaries and lawyers on project-related tasks.
Special Services Supervisor
The Home Depot
Lakewood
05.2009 - 08.2013
- Supervised special services team to ensure efficient operations and customer satisfaction.
- Oversaw high-dollar merchandise returns, guaranteeing accurate return and reshipment of specialty items with all parts included safely.
- Facilitated communication with customers to confirm precision of special order items.
- Conducted and led a weekly team meeting along with the department leaders on corporate policies and loss prevention for all employees.
- Evaluated team performance regularly to identify areas for improvement and support growth.
Education
High School Diploma -
Arrupe Jesuit High School
Denver, COSkills
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Intapp Open
- Elite 3E
- Customer service
- Records management
- Team leadership
- Inventory management
- Training facilitation
- Data management
Timeline
Administrative Assistant and Balloon Artist
Balloons Elite
01.2022 - Current
Conflicts Intake Coordinator
Brownstein Hyatt Farber Schreck
08.2013 - 01.2022
Special Services Supervisor
The Home Depot
05.2009 - 08.2013
High School Diploma -
Arrupe Jesuit High School