Susan "Susie" Kruschke
Wheat Ridge
Summary
Customer-focused Cashier skilled in transaction processing, cash handling, and returns management. Enhances customer satisfaction through efficient checkout operations and effective resolution of inquiries. Committed to delivering a positive shopping experience and ensuring smooth transactions.
Overview
31
31
years of professional experience
Work History
Cashier/Self-Checkout Attendant
Sprouts Farmers Market, Inc.
Wheat Ridge and Denver
03.2020 - Current
- Processed customer transactions efficiently, contributing to a smooth checkout experience at Sprouts Farmers Market.
- Handled returns and exchanges in accordance with company policies.
- Operated cash register, accurately processing payments via cash, check, credit card, gift card, or automatic debit.
- Delivered exceptional customer service through active listening and engagement, fostering positive customer interactions.
Cashier
Lucky's Market
Wheat Ridge
08.2018 - 02.2020
- Processed customer transactions accurately, contributing to efficient checkout experience at Lucky's Market.
- Handled cash, credit, and returns following store policies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Cashier
Wal-Mart Store
Wheat Ridge
08.2018 - 02.2020
- Processed customer transactions efficiently, ensuring accuracy and positive shopping experiences at Lucky's Market.
- Handled cash, credit, and returns following store policies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Cashier
PetSmart
Wheat Ridge
12.2016 - 11.2018
- Processed customer transactions swiftly and accurately at Lucky's Market.
- Managed cash, credit, and returns while ensuring compliance with store policies.
- Processed payments through cash, check, credit card, gift card, or automatic debit, contributing to smooth transaction flow.
Free-lance Court Reporter
Rose Reporting, LLC
Denver
09.1995 - 06.2017
- Transcribed court proceedings with precision, delivering clear and accurate transcripts.
- Provided real-time transcription services during trials and hearings.
- Reviewed and corrected transcript drafts for errors, upholding compliance with legal standards.
- Utilized stenographic equipment to capture dialogue swiftly and accurately.
- Maintained confidentiality of sensitive information throughout the reporting process.
- Operated stenographic machines to accurately capture spoken dialogue during legal proceedings.
Education
NSRA Certification - Court Reporting
Mile High Court Reporting School
Wheat Ridge, COSkills
- Checkout operation
- Cash handling
- Transaction processing
- Return processing
- Customer inquiry resolution
- Customer relationship management
Timeline
Cashier/Self-Checkout Attendant
Sprouts Farmers Market, Inc.
03.2020 - Current
Cashier
Lucky's Market
08.2018 - 02.2020
Cashier
Wal-Mart Store
08.2018 - 02.2020
Cashier
PetSmart
12.2016 - 11.2018
Free-lance Court Reporter
Rose Reporting, LLC
09.1995 - 06.2017
NSRA Certification - Court Reporting
Mile High Court Reporting School