Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristofer Romero

Colorado Springs

Summary

Process Guide and Learning Ambassador at Amazon with a proven track record in employee training and process auditing. Expert in fostering team leadership and effective communication, I successfully enhanced workflow management and safety compliance, driving productivity improvements. Committed to coaching and mentoring, I empower teams to achieve their best while maintaining high standards.

Overview

1
1
year of professional experience

Work History

Learning Ambassador

Amazon
Colorado Springs
02.2025 - Current
  • Conducted one-on-one or group tutorials for students who needed extra help with assignments.
  • Provided guidance to students on how to navigate the Learning Management System.
  • Communicated regularly with instructors regarding any changes or updates required in course content.
  • Delivered feedback using positive reinforcement techniques to encourage, motivate and build confidence in students.
  • Maintained professionality and efficiency while working closely with leadership.
  • Trained personnel on newly implemented processes or updated existing ones.
  • Ensured that all documents related to process activities were up-to-date.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Complied with company policies, objectives and communication goals.
  • Delivered guided tours, presenting scripted information and answering questions.
  • Described tour points of interest to group members, responding to general inquiries and questions.

Pit Operator

Amazon
Colorado Springs
11.2024 - Current
  • Ensured that all personnel followed company policies and procedures at all times.
  • Communicated effectively with supervisors regarding production goals and objectives.
  • Provided guidance and mentorship to less experienced operators on site.
  • Performed daily inspections of equipment to ensure proper functioning and safety.
  • Monitored pit operations for compliance with safety regulations.
  • Moved levers or controls of lifting devices to load, unload or stack material.
  • TDR trained for dock and release functions.

Process Guide

Amazon
Colorado Springs
08.2024 - Current
  • Monitored progress of workflows against established timelines and deadlines.
  • Communicated effectively with staff at all levels regarding process updates.
  • Conducted process reviews and audits to ensure compliance with standards.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Managed team of 10-20 employees, ensuring high productivity and quality standards were met.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Capable of lifting multiple heavy packages while fluidly loading trailers throughout entire shift.
  • Obtained hands-on learning experience as process assistant while overseeing operations for over two months during absence of process assistant in fluids department

Education

Some College (No Degree) - Architectural Engineering

Central New Mexico Community College
Albuquerque, NM

Skills

  • Employee training
  • Process auditing
  • Workflow management
  • Safety compliance
  • Learning management
  • Effective communication
  • Team leadership
  • Problem resolution
  • Coaching and mentoring
  • Employee development
  • Verbal and written communication
  • Staff management
  • Decision-making
  • Processes and procedures
  • Training and mentoring
  • Load handling
  • Workplace safety

Timeline

Learning Ambassador

Amazon
02.2025 - Current

Pit Operator

Amazon
11.2024 - Current

Process Guide

Amazon
08.2024 - Current

Some College (No Degree) - Architectural Engineering

Central New Mexico Community College

Similar Profiles

CREATE PROFILE
Kristofer Romero