Kristi Bari
Colorado Springs
Summary
Organized and dedicated healthcare professional with over 3 years of experience across various areas of the healthcare industry. Demonstrates strong expertise in patient care, administrative work, operations, compliance, and team collaboration within a clinical setting. Known for effective communication, and a results-driven approach to improving processes and outcomes. Brings a deep understanding of healthcare protocols, confidentiality standards, and the importance of compassionate, patient-centered service.
Overview
14
14
years of professional experience
Work History
Surgical Coordinator
UCHealth Memorial Hospital
Colorado Springs
09.2024 - Current
- Booked surgeries according to physician volume and maintained prompt turnaround times.
- Organized patient charts for surgical procedures and ensured accuracy of all documents.
- Educated patients on pre-operative instructions such as fasting requirements prior to undergoing anesthesia.
- Scheduled follow-up appointments as designated by physician.
- Worked with operating facilities to schedule procedures on behalf of surgeons.
- Entered data into electronic medical record system accurately and timely using ICD-10 coding standards when applicable.
- Checked patient insurance and collected pre-authorizations from providers.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Collaborated and established strong working relationships with physicians, supervisors and colleagues.
Patient Access Specialist Sr.
UCHealth Memorial Hospital
Colorado Springs
10.2022 - 09.2024
- Processed patient co-pays, deductibles, and other payments, ensuring accurate financial records.
- Provided support to medical staff by obtaining authorizations from insurers for services rendered.
- Explained policies, procedures and services to patients.
- Handled high volume of incoming calls, providing exceptional customer service to patients and families.
- Greeted patients and visitors in person or on the telephone; answered inquiries, provided directions and instructions.
- Managed patient check-in process, ensuring accurate data entry of personal and insurance information.
- Responded to patient concerns and inquiries professionally and efficiently.
- Applied HIPAA privacy and security regulations while handling patient information.
Insurance Agent
USAA
Colorado Springs
09.2020 - 10.2022
- Managed high volumes of inbound and outbound calls in fast-paced environment to build, cultivate and establish lucrative client relationships.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Managed customer expectations by clarifying needs, identifying options, and recommending products and services.
- Monitored clients' insurance coverages to ensure changing needs were met.
- Generated quotes for multiple lines of insurance coverage for prospective clients.
- Developed appropriate quotes based on risk information.
- Identified opportunities for upselling additional products or services based on customer needs.
Hairstylist
Veda Salon and Spa
Colorado Springs
08.2016 - 09.2022
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Followed updated techniques to color and treat hair and produce consistent results.
- Set up workstation and treatment room with products, equipment, and supplies to facilitate services .
- Created updos for special occasions like weddings or proms.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Demonstrated knowledge of health and safety regulations in the workplace.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Pre-booked future appointments to increase repeat business.
- Provided consultations to clients about their desired hairstyle and hair care needs.
Adult Caregiver - Supervisor
Preferred Care at Home
Colorado Springs
01.2018 - 11.2019
- Laundered clothing and bedding to prevent infection.
- Drove clients to doctors' appointments and social outings.
- Performed light housekeeping duties such as laundry, cleaning rooms, changing bed linens.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Provided companionship for elderly clients by engaging them in conversation and sharing stories.
- Assisted clients with daily living skills including grooming, bathing, dressing, meal preparation and feeding.
- Developed individualized plans for each client based on their needs and preferences.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Communicated effectively with family members regarding the care of their loved ones.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Trained new employees on company policies and procedures.
- Monitored employee productivity to provide constructive feedback and coaching.
- Acted as a liaison between upper management and staff, facilitating open communication.
Server / Bartender
Cheddars Restaurant
Colorado Springs
04.2011 - 08.2016
- Took orders from customers accurately and in a timely manner.
- Served food and beverages to patrons and confirmed complete orders.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Trained new employees on restaurant procedures and plating techniques.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Accurately recorded orders on cash register and point-of-sale system.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Performed opening and closing duties including restocking supplies.
- Effectively multitasked within fast-paced environment.
Education
Bachelor of Science - Human Resources Management
Colorado Technical University
Colorado Springs, CO06-2025
High School Diploma -
Liberty High School
Colorado Springs, CO05-1999
Skills
- Data entry
- Effective communication
- Problem solving and critical thinking
- Time management
- Interpersonal communication
- Employee training
- Customer service
- Team collaboration
References
References available upon request.
Timeline
Surgical Coordinator
UCHealth Memorial Hospital
09.2024 - Current
Patient Access Specialist Sr.
UCHealth Memorial Hospital
10.2022 - 09.2024
Insurance Agent
USAA
09.2020 - 10.2022
Adult Caregiver - Supervisor
Preferred Care at Home
01.2018 - 11.2019
Hairstylist
Veda Salon and Spa
08.2016 - 09.2022
Server / Bartender
Cheddars Restaurant
04.2011 - 08.2016
Bachelor of Science - Human Resources Management
Colorado Technical University
High School Diploma -
Liberty High School
Similar Profiles
Jessica SchutzJessica Schutz
Critical Care OB Nurse at UCHealth Memorial HospitalCritical Care OB Nurse at UCHealth Memorial Hospital
Lorraine RamosLorraine Ramos
Respiratory Therapist at UCHealth Memorial HospitalRespiratory Therapist at UCHealth Memorial Hospital
Carolyn Carroll FlynnCarolyn Carroll Flynn
Patient Services Nurse Director at UCHealth Memorial Hospital Central and North, Grandview & Pikes Peak Regional HospitalsPatient Services Nurse Director at UCHealth Memorial Hospital Central and North, Grandview & Pikes Peak Regional Hospitals
Nayloni KingNayloni King
House Keeper at Academy HotelHouse Keeper at Academy Hotel
Courtney TurksCourtney Turks
Bus Operator/Driver at TransDevBus Operator/Driver at TransDev