Kristen Smith
Cañon City
Summary
Certified pharmacy technician with a solid background in pharmaceutical operations and customer service. Proficient in medication dispensing, inventory management, and pharmacy software systems. Known for attention to detail, accuracy in prescription filling, and commitment to patient safety and satisfaction.
Overview
3
3
years of professional experience
Work History
Certified Pharmacy Technician
Palace Drug
Cañon City
01.2022 - Current
- Monitored prescription refill requests and communicated with patients regarding their status.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
- Assisted patients in understanding their medication instructions and usage directions.
- Compiled customer demographic, allergy and medical history background.
- Conducted medication therapy management sessions under the guidance of a pharmacist.
- Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
- Answered telephones to respond to questions or requests.
- Maintained clean and organized pharmacy shelving and work areas.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Maintained proper storage and security conditions for drugs.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Performed administrative duties such as filing, data entry, answering phones.
- Established and updated patient profiles, medications and insurance details.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Maintained records of controlled substances dispensed according to state regulations.
Education
High School Diploma -
Colorado Preparatory Academy
Westminster, CO05-2022
Skills
- Prescription management
- Medication therapy management
- Inventory control
- Data entry
- Organizational skills
- Time management
- Attention to detail
- Team collaboration
- FDA and HIPAA compliance
Timeline
Certified Pharmacy Technician
Palace Drug
01.2022 - Current
High School Diploma -
Colorado Preparatory Academy