KRISTEN DAVIDSON
Aurora,CO
Summary
Dynamic office management professional with a proven ability to optimize administrative functions and cultivate a productive work environment. Strong emphasis on teamwork and operational success has led to recognition for consistently exceeding performance goals. Demonstrates reliability and adaptability, leveraging expertise in office software, scheduling, and resource management to effectively address evolving organizational needs. Committed to driving efficiency and fostering collaboration within teams to achieve strategic objectives.
Overview
15
15
years of professional experience
Work History
Office Manager
Seca Secure
Littleton, CO
04.2023 - 04.2026
- Coordinated communication between departments to support project timelines and operational efficiency.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Coordinated with COS to upgrade office technology, enhancing overall efficiency and data security.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Office Manager
Avalon Institute
Aurora, CO
11.2022 - 04.2023
- Processed admissions applications efficiently, ensuring accurate data entry and compliance with institutional policies.
- Managed daily front desk operations to ensure seamless guest experiences.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
District Manager
Metropolitan Wine Inc
Nashville, United States
10.2014 - 07.2022
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Optimized team performance with newly implemented sales and merchandising procedures.
- Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Supervised five locations to enforce high-quality standards of operation.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
Manager
The Melting Pot Restaurants Inc.
Nashville, TN
06.2011 - 12.2014
- Maximized performance by monitoring daily activities and mentoring team members.
- Supervised labor costs and departmental expenses to remain in line with budget.
- Recruited and hired top performers to add talent and value to department.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized and safe environment for employees and patrons.
- Evaluated suppliers to maintain cost controls and improve operations.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Onboarded new employees with training and new hire documentation.
Education
Virginia Commonwealth University
Richmond, VASkills
- Office administration
- Adaptability and flexibility
- Billing
- Scheduling and calendar management
- Payroll and budgeting
- Recruiting and hiring
- Inventory control
- Staff management
- Operations management
- Employee training
- Event coordination
- Business administration
- Project management
- Technical support
- Decision-making
- Process improvement
- Problem-solving
- Excellent communication
- Multitasking and organization
- Leadership skills
- CRM integration
- Sales expertise
- Customer service
Timeline
Office Manager
Seca Secure
04.2023 - 04.2026
Office Manager
Avalon Institute
11.2022 - 04.2023
District Manager
Metropolitan Wine Inc
10.2014 - 07.2022
Manager
The Melting Pot Restaurants Inc.
06.2011 - 12.2014
Virginia Commonwealth University