Korrie Carroll
Castle Rock
Summary
Organized Administrative Assistant known for productivity and efficient task completion. Specialize in time management, data entry, and customer service skills. Excel at communication, problem-solving, and adaptability, ensuring smooth office operations and positive stakeholder interactions.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Pediatrics at The Meadows
Castle Rock
06.2022 - Current
- Warmly welcomed 50-120 patients and families per shift, coordinated check in and check out, collected and verified insurance, provided the appropriate paperwork needed, managed up to 90 calls daily while delivering rapid issue resolution and retrieving patient data.
- Orchestrated the scheduling of up to 65 appointments per day to maximize patient satisfaction.
- Proficiently navigated Epic software with ease and efficiency.
- Answered phone calls, directed inquiries to appropriate personnel, and responded to customer requests in a timely manner.
- Compiled and entered data into various databases to ensure accuracy and completeness.
- Served as the primary point of contact for facilitating operational and administrative inquiries.
- Processed incoming mail and distributed to relevant departments or individuals.
- Screened incoming telephone calls, routing to appropriate personnel.
- Provided cross-coverage support for other administrative personnel.
- Scheduled and confirmed appointments for clients, customers, and supervisors.
- Operated office equipment, such as fax machines, copiers, and phone systems and arranged for repairs when equipment malfunctions.
Preschool Teacher
Merryhill Preschool
Lone Tree
01.2020 - 03.2022
- I was the lead teacher in the Pre-K 2 classroom. I prepared them for kindergarten for the following school year.
- Created a positive learning environment that fostered growth and development.
- Demonstrated knowledge of early childhood education standards and best practices.
- Set up and organized classrooms that encouraged children to create, explore, and make decisions with confidence.
- Developed lesson plans with goals, activities, and outcomes that represented state early learning standards.
- Collaborated with parents and guardians regarding their child's progress, behavior issues or other concerns.
Program Leader
Bear Canyon Elementary
Littleton
11.2014 - 03.2019
- Promoted positive behavior modification techniques through role modeling and positive reinforcement strategies.
- Created engaging activities that encouraged creativity while teaching important concepts.
- Implemented safety protocols during all activities onsite and offsite.
- Participated in professional development opportunities related to best practices in youth development programming.
- Ensured compliance with state regulations related to youth development programs.
- Evaluated potential vendors prior to contracting services necessary for successful operation of the program.
Education
High School Diploma -
Douglas County High School
Castle Rock, CO05.2008
Some College (No Degree) - General Studies
Arapahoe Community College
Littleton, COSkills
- Administrative Support
- Computer Proficiency
- Documentation/Record Keeping
- Deadline Oriented
- Data Entry
- Filing
- Data Archiving
- Microsoft Office Suite
- Office Administration
- Records Management
- Epic Software
- Insurance Verification
- Appointment Scheduling
- Health Records Management
- HIPAA Compliance
Languages
English (fluency)
References
References available upon request.
Timeline
Administrative Assistant
Pediatrics at The Meadows
06.2022 - Current
Preschool Teacher
Merryhill Preschool
01.2020 - 03.2022
Program Leader
Bear Canyon Elementary
11.2014 - 03.2019
High School Diploma -
Douglas County High School
Some College (No Degree) - General Studies
Arapahoe Community College
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