Summary
Overview
Work History
Education
Skills
Timeline
Generic

Konner Marquez

Denver

Summary

Highly motivated professional with a strong passion for customer service and safety. Proven record of providing excellent service in a timely and efficient manner. Highly skilled in responding to emergency situations and remaining calm under pressure.

Overview

6
6
years of professional experience

Work History

Flight Attendant

Frontier Airlines
12.2024 - Current
  • Ensured safety and comfort of passengers onboard the aircraft.
  • Verified passenger compliance with policies, regulations, and safety guidance.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.

Server Assistant

Ulu Kitchen
03.2024 - 10.2024
  • Provided friendly and attentive customer service to ensure a pleasant dining experience.
  • Developed and maintained working knowledge of food and beverage offerings with dynamic service memorization.
  • Proactively addressed customer concerns or complaints to maintain positive guest relationships.
  • Contributed to team success by completing side work quickly and accurately.

Food and Beverage Manager

Kings Garden Cafe
06.2023 - 03.2024
  • Greeted and welcomed guests with a friendly and professional demeanor.
  • Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
  • Provided superior customer service to ensure guest satisfaction.
  • Responded to customer complaints, addressing concerns, and distress with amicable interactions.

Front of House Staff

Choice Health Bar
12.2019 - 11.2020
  • Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Collaborated with kitchen staff to ensure accurate order preparation, contributing to positive guest feedback.

Education

High School Diploma -

Lahainaluna High School
05.2022

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Time Management
  • Attention to detail
  • Strong work ethic
  • Excellent communication

Timeline

Flight Attendant

Frontier Airlines
12.2024 - Current

Server Assistant

Ulu Kitchen
03.2024 - 10.2024

Food and Beverage Manager

Kings Garden Cafe
06.2023 - 03.2024

Front of House Staff

Choice Health Bar
12.2019 - 11.2020

High School Diploma -

Lahainaluna High School
Konner Marquez