Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Kobe Brewster

Kobe Brewster

Denver

Summary

Experienced and enthusiastic consultant with a proven track record of success in various industries. Possessing exceptional interpersonal, problem-solving, and analytical skills to offer valuable advice and expertise to client organizations, ultimately enhancing business performance. Well-versed in all facets of operations, strategy, and finance, bringing a comprehensive understanding to drive impactful results.

Overview

5
5
years of professional experience
4
4
Certification

Work History

D365 Customer Engagement Consultant

RSM US LLP
07.2022 - Current

Projects

  • Created a custom end to end customer service interface. This included a unique WordPress form, custom integration to CRM, and UI for users to work in.
  • Developed an integration between HubSpot and Dynamics CE. The integration utilized plug ins with C# to perform complex data manipulations between systems.
  • Tailored dozens of Model Driven apps to fit a clients specific business needs. While also utilizing Microsoft's best practice approaches.

Day to Day

  • Provide post-Go-Live support for 20+ clients, addressing diverse needs such as user training, system enhancements, and resolution of technical issues
  • Serve as a client success manager to clients, fostering strong relationships through regular status meetings, proactive issue resolution, roadmap development, and alignment on long-term business goals
  • Design and implement advanced technical solutions, including workflows, Power Automate processes, JavaScript customizations, and C# plug-ins, to streamline operations and enhance system functionality
  • Collaborate with teams to define, strategize, and implement marketing and web strategies.

Service Organizer

Tommy's Colorado
05.2021 - 06.2022
  • Prioritized multiple jobs that needed to be accomplished in order to keep a flow between mechanics, salesmen, and customers

Mechanical Engineering Internship

Kerr Pumps
05.2020 - 08.2020
  • Designed innovative fracking pumps to reduce maintenance time in the field, while also improving longevity. Utilized basic fundamentals to think outside of the box on what is achievable in a static industry.

Education

Bachelor of Science - Mechanical Engineering

Colorado School of Mines
Golden, CO
05.2022

Skills

  • D365 CRM Modules
  • CoPilot
  • D365 F&O
  • C#
  • JavaScript
  • Azure DevOps
  • Lifecycle Management
  • C
  • Dual Write

  • Scribe
  • SmartConnect
  • D365 Great Plains
  • HubSpot
  • Shopify
  • Technical review
  • Leadership
  • Project management

Certification

  • D365 Fundamentals (CRM)
  • Power Platform Fundamental
  • Power Platform Functional Consultant
  • Dynamics 365 Customer Service Functional Consultant

Timeline

D365 Customer Engagement Consultant

RSM US LLP
07.2022 - Current

Service Organizer

Tommy's Colorado
05.2021 - 06.2022

Mechanical Engineering Internship

Kerr Pumps
05.2020 - 08.2020

Bachelor of Science - Mechanical Engineering

Colorado School of Mines
Kobe Brewster